基于胜任力模型和业绩导向的企业学习与发展体系的构建及应用

Structure and Application of Enterprise Learning and Development System Based on Competency Model and Performance Orientation

摘要: 胜任力模型是人力资源管理的一种有效的工具，业绩产出是企业经营管理的重要目标，传统的企业培训开发存在一些弊端，基于胜任力模型为核心，以业绩(工作任务)产出为导向的学习与发展体系可以很好的解决这些问题。本文探讨了以胜任力为核心，以业绩为导向来构建有效的企业学习与发展体系，包括基于胜任力模型和业绩导向的企业学习与发展需求分析、规划设计以及效果评估过程。基于胜任力和业绩导向的企业学习与发展体系有助于把学习与发展的重心转移到影响工作绩效的素质、技能、知识和人格特质等方面，有助于将培训工作落到实处、达到预期目标、有助于强化组织的竞争力。

Abstract: Competency model is an effective tool for human resource management, and work performance is an important target of enterprise management. There are some disadvantages in the traditional enterprise training and development system. A good solution to these problems is an enterprise training and development system which based on the competency model as the core and guided by performance. This paper discusses the process of building an effective enterprise training and development system which applies competency model and performance orientation, including enterprise training and development needs analysis, planning, and effect evaluation. The system can help to transfer the focus of training and development to the various factors which influence work performance, including employees’ quality, skills, knowledge and personality traits etc. It also helps to implement training process, to achieve the expected goals, and to strengthen the competitiveness of the organization.