人才招聘中评价中心技术的应用——基于某商业银行后备人才选拔的个案分析

Application of Assessment Centre in Talents Recruitment—Case Study of Back-Up Talents Selection in a Commercial Bank

摘要: 论文根据笔者主持的某商业银行后备人才选拔为个案，在数据分析基础上，归纳了该银行使用评价中心技术进行测评时出现的三类问题：测评维度与测评方法的匹配设计问题、主试对测评维度的认知与偏好问题，以及测评的偏松偏紧问题。论文在探究原因基础上，提出科学匹配测评维度与测评方法、借由整合性培训统一主试测评标准，以及通过降低测评强度和适当过程干预来降低偏差等建议。

Abstract: Based on back-up talents selection case that the author participated in a commercial bank, the au-thors conclude the problems through relevant data analysis: the match of evaluation contents and evaluation approaches, appraiser cognition and preference of dimensions, and evaluation bias. Finally, the paper arrives at the following proposals: designing selection tools scientifically based on evaluation contents, unifying the standard through integrative training, and lowering bias through arranging the right interviewee quantity and proper intervenes.