支持性组织氛围对员工建言行为的影响机制及理论基础

The Impact Mechanism and Latent Theories between Supportive Climate and Employee Voice Behavior

摘要: 员工建言行为是指以改善环境为目的，以变革为导向，旨在表达与工作相关的建设性想法的交流行为。根据组织支持理论和社会交换理论，员工对良好的支持性组织氛围的感知能够促进员工的建言行为，感知来源主要包括支持性团队关系、支持性组织环境和支持性领导三方面。其内在机制是支持性组织氛围通过增强员工心理安全感和组织支持感，提高员工心理授权和社会/个体认同程度，进而促进员工建言，为组织的变革和发展做出贡献。

Abstract: Voice behavior is change-oriented communicating behavior which is constructive challenge to the status quo. Based on organizational support theory and social exchange theory, perception of supportive organizational climate, which includes supportive team relationship, supportive organizational environment and supportive leaders, would elicit employees’ voice behavior. The impact mechanisms between supportive organizational climate and voice are to boost up the psychological safety and perceived organizational support, to improve the psychological empowerment, to enhance the social and personal identity, finally give impetus to the employees’ voice behavior. And then make contributions to the transformation and development of the organization. Future studies were discussed as well.