标题:
标准化建设对提高急诊分诊效率的初步探讨The Standardized Construction in the Efficiency of Emergency Triage
作者:
李坤
关键字:
标准化建设, 有效快速提高, 急诊分诊Standardized Construction, Quickly Improve, Emergency Triage
期刊名称:
《Advances in Clinical Medicine》, Vol.6 No.4, 2016-12-15
摘要:
目的：探讨标准化建设有效快速提高急诊分诊效率。方法：收集笔者所在三甲医院来院急诊分诊患者500名作为对照组，实施标准化措施后随机调查500名来诊患者为实验组，对实验组实施标准化的分诊管理方案，其中包括：标准化的急诊分级分诊、标准化的分诊设置和分诊流程、标准化的分诊管理制度与应急预案、标准化的专职护理人员职责培训等。结果：实验组对急诊分诊工作质量及服务质量满意度有明显的提升，由原来的89.77%提升至97.77%，满意度提升8%，具有统计学意义(P
Objective: To explore the standardized construction to improve the efficiency of emergency triage. Methods: 500 cases of emergency triage were collected as control group from author’s hospital. After the implementation of standardized measures, 500 patients were randomly investigated as the experimental group. The experimental group was given standardized triage management scheme, including: standardized grading emergency triage, standardized triage settings and triage process, standardized triage management system and emergency plan, standardized responsibility training of full-time nursing staff. Results: In the experimental group, there was a significant im-provement in the quality of emergency triage and satisfaction of service quality, from the original 89.77% to 97.77%, and the satisfaction rate improved 8%, which was statistically significant (P