数字化背景下成长型心智对工作绩效的影响机制
The Impact Mechanism of Growth Mindset on Job Performance under Digital Transformation
DOI: 10.12677/ecl.2025.141153, PDF,   
作者: 王 琰:浙江理工大学经济管理学院,浙江 杭州;郭 晗*, 万思梦:浙江理工大学科技与艺术学院,经济管理学院,浙江 绍兴
关键词: 数字化成长型心智工作重塑工作投入工作绩效Digitalization Growth Mindset Job Crafting Work Engagement Job Performance
摘要: 员工的思维认知影响着员工的绩效表现,在数字化背景下尤为如此。成长型心智作为一种认知模式,能够在很大程度上影响员工的行为表现,从而导致工作绩效的差异。基于内隐理论,通过283名员工的调查数据探究成长型心智对员工工作绩效的影响机制及边界条件,结果表明:成长型心智对工作绩效有正向影响,且工作重塑和工作投入均能中介二者间的关系。结论揭示了员工成长型心智影响其工作绩效的内在原因及边界条件,为数字化背景下如何提高员工工作绩效提供了有效建议。
Abstract: Employees’ thoughts and cognition affect their performance, especially in the digital context. As a cognitive model, growth mindset can greatly affect the behavior of employees and lead to differences in job performance. Based on the implicit theory, through the survey data of 283 employees, we explored the impact mechanism and boundary conditions of growth mindset on employee’s job performance. The results show that growth mindset has a positive impact on job performance, and both job crafting and work engagement can mediate the relationship between them. The conclusion reveals the internal reasons and boundary conditions of employees’ growth mindset affecting their job performance, and provides effective suggestions on how to improve employees’ job performance under digital transformation.
文章引用:王琰, 郭晗, 万思梦. 数字化背景下成长型心智对工作绩效的影响机制[J]. 电子商务评论, 2025, 14(1): 1232-1239. https://doi.org/10.12677/ecl.2025.141153

参考文献

[1] 黄丽华, 朱海林, 刘伟华, 等. 企业数字化转型和管理: 研究框架与展望[J]. 管理科学学报, 2021, 24(8): 26-35.
[2] Dweck, C.S. (2006) Mindset: The New Psychology of Success. Random House.
[3] Dweck, C.S. (2000) Self-Theories: Their Role in Motivation, Personality, and Development. Psychology Press.
[4] Dweck, C.S. and Master, A. (2009) Self-Theories and Motivation: Students’ Beliefs about Intelligence. In: Wenzel, K.R. and Wigfield, A., Eds., Handbook of Motivation at School, Routledge/Taylor & Francis Group, 123-140.
[5] Dweck, C.S. and Molden, D.C. (2008) Self-Theories: The Construction of Free Will. In: Baer, J., et al., Eds., Are We Free, Oxford University Press, 44-64. [Google Scholar] [CrossRef
[6] Molden, D.C. and Dweck, C.S. (2006) Finding “Meaning” in Psychology: A Lay Theories Approach to Self-Regulation, Social Perception, and Social Development. American Psychologist, 61, 192-203. [Google Scholar] [CrossRef] [PubMed]
[7] 骆志豪. 高阶管理者心智模式影响企业绩效的理论与实证研究[D]: [博士学位论文]. 上海: 复旦大学, 2008.
[8] 曹振杰. 企业员工和谐心智模式的理论与实证研究: 以酒店餐饮企业为例[M]. 杭州: 浙江大学出版社, 2012: 120-121.
[9] 王鉴忠, 宋君卿, 曹振杰, 齐善鸿. 企业管理人员成长型心智模式对职业生涯成功影响的研究[J]. 管理学报, 2015, 12(9): 1319-1327.
[10] 王鉴忠, 宋君卿. 成长型心智模式与职业生涯成功研究[J]. 外国经济与管理, 2008(6): 59-65.
[11] 冀刚. 企业管理者成长型心智模式对工作绩效影响的实证研究[D]: [硕士学位论文]. 沈阳: 辽宁大学, 2015.
[12] 张宏如. 心理资本对创新绩效影响的实证研究[J]. 管理世界, 2013, 29(10): 170-171.
[13] 王晓睿. 企业管理者成长型心智模式对工作绩效的作用机理[D]: [硕士学位论文]. 大连: 大连交通大学, 2022.
[14] 张辉华, 黄婷婷. 情绪智力对绩效的作用机制——以团队信任感知和朋友网络中心为连续中介[J]. 南开管理评论, 2015, 18(3): 141-150.
[15] 宋靖, 张勇, 贾铖, 马艳茹. 越多主动、越高绩效: 组织社会化与组织认同的作用[J]. 中国人力资源开发, 2019, 36(10): 19-31.
[16] 刘海莹, 王宏宇. 企业员工工作满意度与工作绩效的实证研究[J]. 产业创新研究, 2023(10): 150-152.
[17] 张延君. 绩效结构理论及其职业群体新视角: 科技工作者三维绩效[J]. 中国科技论坛, 2011(2): 112-118.
[18] Wrzesniewski, A. and Dutton, J.E. (2001) Crafting a Job: Revisioning Employees as Active Crafters of Their Work. The Academy of Management Review, 26, 179-201. [Google Scholar] [CrossRef
[19] Tims, M. and Bakker, A.B. (2010) Job Crafting: Towards a New Model of Individual Job Redesign. SA Journal of Industrial Psychology, 36, 1-9. [Google Scholar] [CrossRef
[20] Kulik, C.T., Oldham, G.R. and Hackman, J.R. (1987) Work Design as an Approach to Person-Environment Fit. Journal of Vocational Behavior, 31, 278-296. [Google Scholar] [CrossRef
[21] 倪旭东, 王婷婷, 朱星魁. 工作重塑视角下完美主义对工作绩效的影响——职场友谊和职场排斥的调节作用[J]. 心理科学, 2024, 47(3): 671-679.
[22] Burnette, J.L. and Pollack, J.M. (2013) Implicit Theories of Work and Job Fit: Implications for Job and Life Satisfaction. Basic and Applied Social Psychology, 35, 360-372. [Google Scholar] [CrossRef
[23] Ghitulescu, B.E. (2007) Shaping Tasks and Relationships at Work: Examining the Antecedents and Consequences of Employee Job Crafting. University of Pittsburgh.
[24] Dierdorff, E.C. and Jensen, J.M. (2018) Crafting in Context: Exploring When Job Crafting Is Dysfunctional for Performance Effectiveness. Journal of Applied Psychology, 103, 463-477. [Google Scholar] [CrossRef] [PubMed]
[25] Bindl, U.K., Unsworth, K.L., Gibson, C.B. and Stride, C.B. (2019) Job Crafting Revisited: Implications of an Extended Framework for Active Changes at Work. Journal of Applied Psychology, 104, 605-628. [Google Scholar] [CrossRef] [PubMed]
[26] 马迎霜, 张昊民. 工作创新要求何以影响员工创造力?——基于工作重塑视角的研究[J]. 南京财经大学学报, 2024(3): 55-65.
[27] Kanungo, R.N. (1982) Measurement of Job and Work Involvement. Journal of Applied Psychology, 67, 341-349. [Google Scholar] [CrossRef
[28] Keyko, K., Cummings, G.G., Yonge, O. and Wong, C.A. (2016) Work Engagement in Professional Nursing Practice: A Systematic Review. International Journal of Nursing Studies, 61, 142-164. [Google Scholar] [CrossRef] [PubMed]
[29] Dweck, C.S. and Leggett, E.L. (1988) A Social-Cognitive Approach to Motivation and Personality. Psychological Review, 95, 256-273. [Google Scholar] [CrossRef
[30] 刘盾, 王珊娜. 体面劳动如何促进员工创新行为: 工作投入与工作自我效能的中介作用[J]. 管理现代化, 2024, 44(1): 139-148.
[31] Mazzetti, G., Robledo, E., Vignoli, M., Topa, G., Guglielmi, D. and Schaufeli, W.B. (2021) Work Engagement: A Meta-Analysis Using the Job Demands-Resources Model. Psychological Reports, 126, 1069-1107. [Google Scholar] [CrossRef] [PubMed]
[32] Vogelgesang, G.R., Leroy, H. and Avolio, B.J. (2013) The Mediating Effects of Leader Integrity with Transparency in Communication and Work Engagement/performance. The Leadership Quarterly, 24, 405-413. [Google Scholar] [CrossRef
[33] Edwards, J.R. (1991) Person-Job Fit: A Conceptual Integration, Literature Review, and Methodological Critique. John Wiley & Sons.
[34] O’Reilly, C.A. (1977) Personality—Job Fit: Implications for Individual Attitudes and Performance. Organizational Behavior and Human Performance, 18, 36-46. [Google Scholar] [CrossRef