“银色数字鸿沟”：智能化背景下中老年人的数字化生活——基于北京市朝阳区大屯街道的田野调查

“Silver Digital Divide”: The Digital Life of Middle-Aged and Elderly People in the Context of Intelligence—Based on the Field Investigation in Datun Street, Chaoyang District, Beijing

摘要: 当今中国，随着人口老龄化与数字化、网络化、智能化社会的深度耦合。中老年人在数字生活中的边缘地位越来越低，数字融入困境愈发凸显。通过对北京市朝阳区大屯街道的田野调查，得到40份有效访谈报告。研究发现，影响大屯街道中老年人的数字积极融入因素在于信息获取需求的驱动和朋辈的社会支持。此外，软件操作繁琐与广告误触，以及主观上自我效能感低与客观上独立使用智能设备困境，导致他们陷入数字断连的困境。本文从政府、企业、社区三个方面为弥合中老年群体数字鸿沟提出解决路径，以期对相关部门政策制定提供有益参考。

Abstract: In contemporary China, with the in-depth integration of population aging and the digital, networked, and intelligent society, the marginalized position of middle-aged and elderly people in digital life is becoming less and less prominent, and the dilemma of digital integration is becoming more and more conspicuous. Through the field investigation in Datun Street, Chaoyang District, Beijing, 40 valid interview reports were obtained. The research findings indicate that the factors that positively influence the digital active integration of the elderly in Datun Street lie in the drive of the need for information acquisition and social support from peers. In addition, the cumbersome operation of software and accidental touches on advertisements, as well as the low sense of self-efficacy subjectively and the difficulties in using intelligent devices independently and objectively, lead them to get trapped in the dilemma of digital disconnection. This paper proposes solutions to bridge the digital divide for middle-aged and elderly groups from the perspectives of the government, enterprises, and communities, hoping to provide useful references for the policy formulation of relevant departments.