品管圈在提高骨科一级护理患者基础护理合格率中的应用

The Application of Quality Control Circle in Improving the Pass Rate of Primary Care in Orthopedics Patients

摘要: 目的：探讨品管圈在提高骨科一级护理患者基础护理合格率中的应用效果。方法：选取2017年8月~2017年10月骨科住院一级护理患者200例为对照组，采用常规护理；2017年12月~2018年2月骨科住院一级护理患者217例为观察组，采用品管圈活动护理模式。比较两组患者的基础护理合格率、患者满意度和护理差错率。结果：基础护理合格率由39.5%提高至93.5%，患者满意度由70%提高到96.8%，护理差错率从10.5%下降到3.2%。以上组间比较差异均有统计学意义(P < 0.05)。结论：在基础护理中应用品管圈能有效提高基础护理合格率，提高护理质量，提高患者满意度，可广泛应用于临床。

Abstract: Objective: To explore the application effect of quality control circle in improving the pass rate of primary care of orthopedics patients. Methods: From August 2017 to October 2017, 200 patients with primary care in the department of orthopedics were selected as the control group, and the conventional nursing was used. From December 2017 to February 2018, 217 first-grade nursing patients admitted to orthopedics department were selected as the observation group, and the nursing mode of quality control circle activity was adopted. The basic nursing qualification rate, patient satisfaction rate and nursing error rate of the two groups were compared. Results: The pass rate of basic nursing was increased from 39.5% to 93.5%, the satisfaction rate of patients was increased from 70% to 96.8%, and the error rate of nursing was decreased from 10.5% to 3.2%. There were statistically significant differences between the above groups (P < 0.05). Conclusion: In the basic nursing, the supply tube circle can effectively improve the qualified rate of basic nursing, improve the quality of nursing, and improve the satisfaction of patients, which can be widely used in clinical practice.