浅谈“数字难民”线上就医的破解方式

Talking about the Solution to the Online Medical Treatment of “Digital Refugees”

摘要: 数字时代来临，“互联网+”成了常态，尤其是疫情当口，互联网医院热潮来临，面对着先进便捷的就医方式，“数字难民”却由于数字鸿沟的存在无法快速获取优质的医疗资源，享受数字化就医优势。疫情此起彼伏，已延续两年时间，老年人在疫情下的就医问题急需关注，破解老年人与互联网医院之间的难题也是养老相关的重要问题。本文提出了“数字难民”使用互联网医院的现实意义与目前存在的问题，使用STATA.15.0软件对CGSS2017的数据进行分析，研究表明居住地，身体状况，电子产品拥有数量和受教育程度对老年人使用互联网的积极性都有显著性影响。基于此，提出破解“数字难民”互联网医院使用难题的对策建议：结合多方力量，赋能“数字难民”的数字能力；加大乡村资源投入，缩小城乡的互联网医院认知差距；结合专业团队运营医疗平台，运用社会资本投入宣传。

Abstract: With the advent of the digital age, “Internet+” has become the norm, especially at the time of the epidemic, and the boom in Internet hospitals is coming. Faced with advanced and convenient med-ical treatment methods, “digital refugees” cannot quickly obtain high-quality medical resources and enjoy the advantages of digital medical treatment due to the existence of the digital divide. The ep-idemic has continued one after another and has lasted for two years. The medical treatment of the elderly under the epidemic needs urgent attention. Solving the problem between the elderly and Internet hospitals is also an important issue related to elderly care. This paper puts forward the practical significance and current problems of “digital refugees” using Internet hospitals, and uses STATA.15.0 software to analyze the data of CGSS2017. The research has shown that the place of residence, physical condition, the number of electronic products owned and the level of education have a significant impact on the enthusiasm of the elderly to use the Internet. Based on this, some countermeasures and suggestions are put forward to solve the problem of using Internet hospitals for “digital refugees”: combine multiple forces to empower the digital capabilities of “digital refu-gees”; increase rural resource investment to narrow the cognitive gap between urban and rural In-ternet hospitals; combine professional teams to operate medical platform, use social capital to in-vest in publicity.