突发事件中公众心态类别特征与共情能力的关系
The Relationship between Public Mentality Category Characteristics and Empathy Ability in Emergencies
摘要: 目的：2022年东航MU5735飞机坠毁，机上132名人员全部遇难，此次突发性的事故灾难引起了国家、社会以及公众的强烈关注。因此，本研究对公众的心态变化进行分析，为助力政府更好地引导公众应对心态提供理论和技术支持。方法：本研究于2022年采用自制量表对来自24个省93市的906个公众样本数据进行研究，使用Mplus8.3对公众的应对心态类别进行潜在剖面分析。结果：分析了东航飞机失事事件下公众心态情况，得出了公众应对心态的潜在类别模型。不同类别的公众的共情能力也有所差异。结论：公众的应对心态可以区分为三个类型，针对不同类型的人群，我们应该给予其差异化的心理调适措施，进行针对性的提升与干预。
Abstract: Purpose: In 2022, China Eastern Airlines MU5735 plane crashed, killing all 132 people on board. This sudden accident and disaster aroused strong attention from the country, society and the public. Therefore, this study analyzes the changes in the public’s mentality, and provides theoretical and technical support to help the government better guide the public to respond to the mentality. Methods: This study used a self-made scale to study 906 public sample data from 93 cities in 24 provinces in 2022, and used Mplus8.3 to conduct a potential profile analysis of the public’s coping mentality categories. Results: The public mentality of the China Eastern Airlines plane crash was analyzed, and a potential category model of public response mentality was obtained. Different categories of public have different empathetic abilities. Conclusion: The public’s coping mentality can be divided into three types. For different types of people, we should give them differentiated psychological adjustment measures, and carry out targeted improvement and intervention.
文章引用：仇瑞, 徐进伟, 张洋铭, 李湘, 郭志华, 吴迪, 王文挺, 朱霞 (2022). 突发事件中公众心态类别特征与共情能力的关系. 心理学进展, 12(11), 3767-3776. https://doi.org/10.12677/AP.2022.1211456

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