顾客参与对网络服务补救效果的影响：基于感知公平的视角The Influence of Customer Participation on the Result of Network Service Recovery: From the Perspective of Perceived Justice
陈欣欣, 张 婷 国家社会科学基金支持
服务科学和管理 Vol.9 No.1, 全文下载: PDF HTML XML DOI:10.12677/SSEM.2020.91001, December 12 2019
服务补救后的顾客满意及其对品牌忠诚的影响Customer Satisfaction after Service Recovery and Its Impact on Brand Loyalty
申慧芹
社会科学前沿 Vol.7 No.4, 全文下载: PDF HTML XML DOI:10.12677/ASS.2018.74059, April 13 2018
基于SEM模型对网红营销模式下顾客满意度的调查研究——以徐州市大学生为例Investigation and Research on Customer Satisfaction under the Internet Celebrity Marketing Pattern Based on SEM Model—Taking College Students in Xuzhou as an Example
鲁 柯, 杜凤娇
建模与仿真 Vol.11 No.3, 全文下载: PDF HTML XML DOI:10.12677/MOS.2022.113079, May 30 2022
手机购物顾客满意度的关键影响因素研究Research on Critical Factors of Consumer Satisfaction in Mobile Commerce
陈梅梅, 刘利梅, 薛阳阳 国家科技经费支持
电子商务评论 Vol.6 No.4, 全文下载: PDF HTML XML DOI:10.12677/ECL.2017.64011, November 28 2017
顾客间互动对顾客公民行为的影响研究The Research on the Influence of Customer-to-Customer Interaction on Customer Citizenship Behavior
杜喻东, 刘洪深
现代市场营销 Vol.7 No.3, 全文下载: PDF HTML XML DOI:10.12677/MOM.2017.73010, August 24 2017
共享单车顾客满意度模型研究A Study on Customer Satisfaction Model of Shared Cycling
吴 冰, 陈斯琪
社会科学前沿 Vol.6 No.8, 全文下载: PDF HTML XML DOI:10.12677/ASS.2017.68156, August 22 2017