MSE  >> Vol. 6 No. 1 (March 2017)

    The Holistic Design Framework of Market Oriented Service Product—Using IoT Applications as Example

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李智:国立中山大学,台湾 高雄;国际商业机器公司(IBM),台湾 台北

产品生命周期管理策略管理服务设计企业架构物联网Product Lifecycle Management Strategy Management Service Design Enterprise Architecture IoT



Nowadays the Internet of Things (IoT) related technologies and services are emerging. The firms, applying new technologies as the means of service innovation or embedding new technologies into the service elopements, are devoting their resources into technology advancing and service promoting, enthusiastically daring to explore the new niche market. However, the demand of IoT is still in the germinating stage, many related products and services are trying to figure out the appropriate adoption scenarios from the consumers; on the other hand, the consumers also need time to conceive the value of adoption. For these hinders, those early pioneers are still looking forward to IoT market to be more mature. This article examined the value propositions of the IoT applications, the smart life related products and services, and the perception gaps from the consumers. In order to master and obtain the competitive market advocate position of propositions effectively, this article applies the service design approach from Service Science; models the perspectives by using the Enterprise Architecture; presents the service development evolution framework, from the strategy planning to the objective realization, as the reference guidance to contribute to the current practitioners; and also expects to play the trade wind role in Taiwan industry optimization initiative. Lastly, it gives the solid empirical cases of the innovative technologies for the latter theory development in both management and engineering fields.

李智. 面向市场服务化产品整体设计框架—以物联网应用为例[J]. 管理科学与工程, 2017, 6(1): 3-11.


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