员工心理契约违背的形成机制研究：基于工作–家庭关系的视角

The Formation Mechanism of Psychological Contract Violation: Based on Work-Family Interface

摘要: 全球化时代工作–家庭关系日益成为影响员工相关结果的关键因素。本文以688名中国员工为研究对象，运用SPSS 22.0与Mplus 6.12统计软件，从工作–家庭关系的视角探索我国员工心理契约违背的形成机制。结果发现，工作–家庭支持氛围对心理契约违背具直接负向影响，亦可通过工作–家庭增益的中介作用对心理契约违背产生间接负向影响；此外，工作–家庭侵入对工作–家庭支持氛围与工作–家庭增益之间关系具调节作用，具体地，员工经历的工作–家庭侵入越高，工作–家庭支持氛围对工作–家庭增益的正向影响越小。结果表明，在中国情境下，工作–家庭关系对员工心理契约违背的形成具有重要影响，这为组织构建良好工作–家庭关系的管理实践提供了理论依据。

Abstract: This study explores formation mechanism of psychological contract violation from the perspective of work family interface. The aim of this paper is to address with the flow question: in the context of Chinese organizations, whether work-family support climate has significant influence on psychological contract violation, and what are the major mediating and moderation mechanisms linking work-family support climate and psychological contract violation. Data was collected from 668 full-time Chinese employees by online panel Sojump.com. The results show that work-family support climate has significantly negative effect on psychological contract violation; work-family enrichment mediates the relationship between work-family support climate and psychological contract violation, demonstrating work-family interface is a unique angle for explaining how family-support in work place relieves negative employee outcomes. Work-family interference moderates the relationship between work-family support climate and work-family enrichment. For employees experiencing higher work-family interference, work-family support climate has less positive influence on work-family enrichment. The implications of these findings are explored and discussed.