数字赋能居家社区机构养老服务“三位一体”融合发展研究——以南京典型案例为考察对象

Research on the Integrated Development of Home-Based, Community, and Institutional Elderly Care Services Empowered by Digital Technology—Taking the Typical Case of Nanjing as Subject of Investigation

摘要: 居家、社区、机构养老服务从分离走向融合是未来养老服务业发展的新趋势。本文以南京典型案例为考察对象，基于数字赋能的视角，从供给主体、供给对象、供给结构、供给内容、供给方式、监督反馈、需求响应七个方面分析数字技术是如何赋能养老服务融合发展，并指出养老服务融合发展的困境，即养老数字化相关法律法规有待健全，各类数据系统无法有效兼容，养老服务供给仍过多依赖政府购买。最后，本文提出数字赋能养老服务融合发展的优化路径。

Abstract: The integration of home-based, community, and institutional elderly care services marks a new trend in the development of the elderly care service industry. This paper examines a typical case in Nanjing, analyzing how digital technologies empower the integrated development of elderly care services from the perspectives of supply entities, supply targets, supply structure, supply content, supply methods, supervision and feedback, and demand responsiveness. The paper also identifies challenges to the integrated development of elderly care services, namely, the legal regulations related to elderly care digitization need to be improved, various data systems are unable to effectively interoperate, and the supply of elderly care services still heavily relies on government procurement. Finally, the paper proposes optimization paths for the integrated development of the digital empowerment of integrated elderly care services.