职场通讯压力对员工工作投入的影响：认知重塑的中介作用
The Impact of Workplace Telepressure on Employee Work Engagement: The Mediating Role of Cognitive Crafting
DOI: 10.12677/ap.2025.152058, PDF,   
作者: 刘小龙, 解朝晖：华北理工大学心理与精神卫生学院，河北 唐山；李鹤飞*：华北理工大学期刊社，河北 唐山
关键词: 职场通讯压力；工作投入；认知重塑；Workplace Telepressure； Work Engagement； Cognitive Crafting
摘要: 目的：探讨职场通讯压力对员工工作投入的影响，并分析认知重塑在其中的中介作用。方法：采用问卷调查法，使用职场通讯压力量表、认知重塑量表和工作投入量表对河北省某连锁民营企业的511名员工进行施测。结果：职场通讯压力与工作投入呈显著负相关(r = −0.309, p < 0.01)，与认知重塑呈显著负相关(r = −0.251, p < 0.01)，认知重塑与工作投入呈显著正相关(r = 0.588, p < 0.01)。职场通讯压力不仅可以直接预测工作投入，还可以通过认知重塑的中介作用间接预测工作投入，间接效应占总效应的43.64%。结论：职场通讯压力对员工工作投入具有负向影响，且认知重塑在这一影响过程中起到部分中介作用。
Abstract: Objective: To explore the impact of workplace telepressure on employee work engagement and to analyze the mediating role of cognitive crafting. Method: A questionnaire survey was conducted using scales for workplace telepressure, cognitive crafting, and work engagement among 511 employees of a private chain enterprise in Hebei Province. Results: Workplace telepressure is significantly negatively correlated with work engagement (r = −0.309, p < 0.01) and significantly negatively correlated with cognitive crafting (r = −0.251, p < 0.01), while cognitive crafting is significantly positively correlated with work engagement (r = 0.588, p < 0.01). Workplace telepressure can not only directly predict work engagement but also indirectly predict work engagement through the mediating role of cognitive crafting, with the indirect effect accounting for 43.64% of the total effect. Conclusion: Workplace telepressure has a negative impact on employee work engagement, and cognitive crafting plays a partial mediating role in this influence process.
文章引用：刘小龙, 解朝晖, 李鹤飞 (2025). 职场通讯压力对员工工作投入的影响：认知重塑的中介作用. 心理学进展, 15(2), 31-38. https://doi.org/10.12677/ap.2025.152058

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