全托管医院门诊心理测评系统设置及质效管理

The Establishment and Quality Management of an Outpatient Psychological Assessment System in a Fully Entrusted Hospital

摘要: 为了探索全托管医院模式下专科门诊诊疗活动的门诊医疗质效管理办法，本研究深入剖析现有心理测评系统应用的研究成果，并采用项目推进方式设置并改进门诊心理测评系统并评估其应用效果。采用网络版门诊心理测评系统后，相较单机版系统显著减少了获得心理测评报告的时间(12.5 min ± 2.0 min vs 20.3 min ± 2.8 min, P < 0.01)，提升了患者满意度(94.21% vs 91.86%)。该举措对于优化门诊服务、提升多学科诊疗服务水平及门诊质效管理提供了更坚实的理论依据与实践参考。

Abstract: In order to investigate the quality management of outpatient medical management in a fully entrusted hospital model, this study deeply analyzes the research achievements of the application of the existing psychological assessment system. It also utilized a project promotion approach to establish and enhance the outpatient psychological assessment system and assess its implementation impact. In comparison to the standalone version, the online edition of the outpatient psychological assessment system significantly reduced the time required to obtain psychological assessment reports (12.5 min ± 2.0 min vs 20.3 min ± 2.8 min, P < 0.01) and increased patient satisfaction (94.21% vs 91.86%). This measure provides valuable insights for optimizing outpatient services, enhancing multidisciplinary diagnostic and treatment services, as well as improving the quality management of outpatient care