电商经济生态下人智协同对员工创造力的影响研究
Research on the Impact of Human-AI Collaboration on Employee Creativity in the E-Commerce Economic Ecosystem
摘要: 随着AI技术在电商企业的广泛应用，人智协同正成为新兴的工作模式。本文基于资源保存理论，探讨电商经济中人智协同对员工创造力的影响机制。通过对511名电商员工的多时点调查发现：人智协同正向影响员工创造力；非正式学习行为和促进型工作重塑在人智协同与创造力间分别发挥中介作用，即人智协同可以通过提升员工对这两类行为的参与度，间接促进其创造力。研究结论丰富了电商领域人智协同的影响研究。
Abstract: With the widespread application of AI technology in e-commerce enterprises, human-AI collaboration is emerging as a new work mode. Based on the conservation of resources theory, this paper explores the impact mechanism of human-AI collaboration on employee creativity in e-commerce enterprises. A multi-wave survey of 511 e-commerce employees reveals that: human-AI collaboration has a positive impact on employee creativity; informal learning behaviors and promotion-focused job crafting respectively play a mediating role between human-AI collaboration and creativity, that is, human-AI collaboration can indirectly promote employees’ creativity by enhancing their participation in these two types of behaviors. The research findings enrich the studies on the impact of human-AI collaboration in the e-commerce field.
文章引用：陈雨安, 梅胜军. 电商经济生态下人智协同对员工创造力的影响研究[J]. 电子商务评论, 2025, 14(8): 2790-2798. https://doi.org/10.12677/ecl.2025.1482840

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