信息化重塑养老体系——针对老年群体的五大领域线上服务解决方案探索

Information Technology Reshaping the Elderly Care System—An Exploration of Online Service Solutions across Five Domains for Aging Populations

摘要: 随着中国社会老龄化进程的加速，传统的养老模式面临着前所未有的挑战。信息技术，特别是物联网、大数据、云计算和人工智能的飞速发展，为构建一个更高效、更人性化、更具可持续性的养老服务体系提供了机遇。本研究聚焦于尚处在信息化建设规划阶段的企业与机构，深入剖析其在医疗健康管理、日常生活照料、社交娱乐活动、财务和保险服务以及机构运营管理五大核心领域的线上解决方案。通过对现有案例、技术路径和未来趋势的系统性研究，本研究旨在探索如何利用信息化手段，从根本上重塑中国的养老体系，构建一个以数据为驱动、以老年人为中心、线上线下深度融合的智慧养老新生态。

Abstract: As China’s population aging accelerates, traditional elderly care models face unprecedented challenges. The rapid advancement of information technologies, particularly the Internet of Things (IoT), big data, cloud computing, and artificial intelligence, presents opportunities for constructing a more efficient, humane, and sustainable elderly care service system. This study focuses on enterprises and institutions currently in the planning and development stages of information-based infrastructure construction, conducting an in-depth analysis of online solutions across five core domains: medical and health management, daily living assistance, social and recreational activities, financial and insurance services, and institutional operational management. Through systematic research on existing cases, technological pathways, and future trends, this study aims to explore how information-based approaches can fundamentally reshape China’s elderly care system, constructing a data-driven, elderly-centered smart care ecosystem with deep integration of online and offline services.