行业准入标准调整对银发经济服务质量的影响研究

Research on the Impact of Adjustments to Industry Access Standards on the Quality of Services in the Silver Economy

摘要: 在人口老龄化持续加深与银发经济快速发展的背景下，服务质量已成为制约银发经济高质量发展的关键因素。随着服务供给主体多元化与服务形态复杂化，传统以规模扩张为导向的准入管理模式难以有效应对规范性不足与安全风险累积等问题。基于制度经济学与公共规制理论，分析行业准入标准调整的现实特征及其对服务质量的影响机理。研究认为，通过细化主体准入条件、强化技术规范和完善行为标准，能够在规范性、安全性与持续改进能力等方面形成协同效应，推动银发经济服务质量由“底线保障型”向“品质提升型”转变。

Abstract: Against the backdrop of an increasingly ageing population and the rapid development of the silver economy, service quality has emerged as a critical factor constraining the high-quality development of this sector. As service providers diversify and service models become more complex, the traditional scale-expansion-oriented approach to market entry regulation struggles to effectively address issues such as inadequate standardisation and accumulating safety risks. Drawing upon institutional economics and public regulation theory, this study analyses the practical characteristics of adjusting industry entry standards and their underlying mechanisms for influencing service quality. The research concludes that refining provider entry requirements, strengthening technical specifications, and enhancing behavioural standards can generate synergistic effects in terms of regulatory compliance, safety, and continuous improvement capabilities. This approach will drive the transformation of silver economy service quality from a “minimum guarantee model” to a “quality enhancement model”.