数字技术赋能城市社区养老服务的实践路径研究

Research on the Practical Path of Digital Technology Empowering Urban Community Elderly Care Services

摘要: 在我国人口老龄化持续加深与家庭结构小型化背景下，传统家庭养老与机构养老模式已难以满足老年人日益增长的多元化养老需求。数字技术为社区养老服务转型升级提供了重要支撑，本文基于数字赋能视角，阐释数字技术赋能城市社区智慧养老的作用机制，梳理当前数字技术在社区养老中的应用现状与实践成效，剖析发展过程中面临的数字鸿沟突出、数据孤岛显著、技术重硬件轻人文、可持续运营机制缺失等现实问题，并从适老化数字普惠、数据资源协同、技术人文融合、长效运营保障等方面提出优化路径，旨在为社区智慧养老高质量发展提供理论与实践参考，推动我国城市社区养老服务提质增效与可持续发展。

Abstract: Against the background of deepening population aging and the miniaturization of family structure in China, traditional family-based and institutional elderly care models can hardly meet the growing diversified needs of the elderly. Digital technology provides important support for the transformation and upgrading of community elderly care services. From the perspective of digital empowerment, this paper explains the mechanism of digital technology empowering intelligent elderly care in urban communities, sorts out the current application status and practical effects of digital technology in community elderly care, and analyzes practical problems in the development process, such as the prominent digital divide, significant data silos, overemphasis on hardware over humanistic care in technology application, and the lack of sustainable operation mechanisms. Furthermore, it puts forward optimization paths from the aspects of age-friendly digital inclusiveness, data resource collaboration, integration of technology and humanism, and long-term operation guarantee. The purpose is to provide theoretical and practical references for the high-quality development of community intelligent elderly care, and promote the quality improvement, efficiency enhancement and sustainable development of urban community elderly care services in China.