数字健康背景下公立医院数字化转型路径研究

Research on the Path of Digital Transformation in Public Hospitals in the Context of Digital Health

摘要: 在健康中国战略深入实施与数字技术加速演进的共同驱动下，公立医院作为我国医疗卫生服务体系的主体，其数字化转型已成为实现高质量发展的核心命题与必然选择。立足数字健康发展的时代背景，面对医疗数据要素化、服务模式智能化以及健康管理连续化的新趋势，公立医院既迎来重要战略机遇，也面临技术与业务深度融合、数据治理与安全、组织变革等多重现实挑战。本文聚焦公立医院数字化转型的内在逻辑与战略价值，系统梳理其在提升服务质量、优化资源配置、增强患者体验等方面的重要意义，并构建“运营数字化–服务数字化–决策数字化”逐级递进的转型路径分析框架，提出以业务流程再造为牵引、以连续健康服务生态构建为支撑、以数据驱动的智慧管理中枢为核心，全面推动医疗服务质量和精细化管理水平的提升，助力智慧医院建设与健康中国战略的深入落实。

Abstract: Driven by the in-depth implementation of the Healthy China strategy and the accelerated evolution of digital technology, public hospitals, as the mainstay of China’s healthcare service system, have seen their digital transformation become a core proposition and an inevitable choice for achieving high-quality development. Set against the era of digital health development and confronted with new trends such as the elementization of medical data, the intelligentization of service models, and the continuity of health management, public hospitals face both significant strategic opportunities and multiple practical challenges, including the deep integration of technology and business, data governance and security, and organizational change. This paper focuses on the internal logic and strategic value of the digital transformation of public hospitals, systematically outlines its importance in enhancing service quality, optimizing resource allocation, and improving patient experience, and constructs an analytical framework of a progressively advancing transformation path: “operational digitization-service digitization-decision-making digitization”. It proposes a comprehensive approach to drive the improvement of medical service quality and refined management levels. This approach is anchored in business process re-engineering, supported by the construction of a continuous healthcare service ecosystem, and centered on a data-driven smart management core, thereby facilitating the construction of smart hospitals and supporting the deeper implementation of the Healthy China strategy.