人口老龄化背景下数字赋能高校养老志愿服务的现实逻辑、多维困境和实践路径

Realistic Logic, Multidimensional Dilemma and Practical Path of Digital Technology Empowering Volunteer Service for the Aged in Colleges and Universities under the Background of Aging Population

摘要: 在人口老龄化的背景下，推动数字技术与高校养老志愿服务的深度融合已成为破解养老服务资源供需失衡、提升养老服务供给质效的关键路径。本文从理论、实践和制度层面深入探究数字赋能高校养老志愿服务的现实逻辑，发现当前养老志愿服务实践中面临数字鸿沟制约参与效能、多元主体协同联动不足、技术融合落地存在短板等问题。基于此，从增强多元主体协同、提升志愿者数字素养、打造特色志愿服务品牌三个维度提出实践路径，旨在通过构建联动机制、培育数智化志愿队伍、实施品牌化战略，助推高校养老志愿服务迈向规范化、专业化、长效化发展轨道。

Abstract: Under the background of aging population, promoting the deep integration of digital technology and volunteer service for the aged in colleges and universities has become the key path to solve the imbalance between supply and demand of aged care service resources and improve the quality and efficiency of aged care service supply. In this paper, the realistic logic of digital empowerment of volunteer service for the aged in colleges and universities is explored from the theoretical, practical and institutional levels, and it is found that there are some problems in the practice of volunteer service for the aged, such as the digital divide restricting participation efficiency, the lack of collaborative linkage among multiple subjects, and the shortcomings in technology integration. Based on this, this paper puts forward the practical path from three dimensions: strengthening the cooperation of multiple subjects, improving the digital literacy of volunteers and building a brand of characteristic volunteer service, aiming at promoting the standardized, professional and long-term development track of university volunteer service for the aged by building a linkage mechanism, cultivating intelligent volunteer teams and implementing the brand strategy.