反馈寻求行为的前因结果追溯
The Antecedent and Consequence Tracing of Feedback-Seeking Behavior
DOI: 10.12677/mm.2026.164082, PDF,   
作者: 程娩婷：西北师范大学管理学院，甘肃 兰州
关键词: 反馈；员工反馈寻求行为；工作绩效；Feedback； Employee Feedback-Seeking Behavior； Job Performance
摘要: 随着环境的动态性发展，组织内外部环境的不确定性也日益加深。员工的反馈能够促进领导与员工之间的快速信息交流，有利于领导监控员工的工作进展，从而帮助员工及时修正自己的偏差。员工反馈寻求行为是指在动态的组织环境和角色要求下，员工主动向领导寻求反馈，并通过获得有价值的信息来帮助员工实现自身的成长和组织发展以及获得良好的工作绩效。当前，员工的反馈寻求行为越来越受到重视，也逐渐成为了研究热点。本文旨在探索员工反馈寻求行为前因及结果，为后续的研究提供参考。
Abstract: With the dynamic development of the environment, the uncertainty of the internal and external environment of the organization is also deepening day by day. Employees’ feedback can promote rapid information exchange between leaders and employees, which is conducive to leaders monitoring the progress of employees’ work and helping employees correct their deviations in a timely manner. Employee feedback-seeking behavior refers to the active seeking of feedback from leaders by employees under the dynamic organizational environment and role requirements, and through obtaining valuable information to help employees achieve their own growth and organizational development as well as obtain good job performance. Currently, employees’ feedback-seeking behavior is receiving increasing attention and has gradually become a research hotspot. This paper aims to explore the antecedents and consequences of employee feedback-seeking behavior, providing a reference for subsequent research.
文章引用：程娩婷. 反馈寻求行为的前因结果追溯[J]. 现代管理, 2026, 16(4): 101-108. https://doi.org/10.12677/mm.2026.164082

参考文献

[1] Zhang, T. and Li, M. (2021) Does Feedback Seeking Help Safety Performance Improvement? The Role of Consideration of Future Consequence. Frontiers in Psychology, 12, 1-8. [Google Scholar] [CrossRef] [PubMed]
[2] Moss, S.E., Song, M., Hannah, S.T., Wang, Z. and Sumanth, J.J. (2020) The Duty to Improve Oneself: How Duty Orientation Mediates the Relationship between Ethical Leadership and Followers’ Feedback-Seeking and Feedback-Avoiding Behavior. Journal of Business Ethics, 165, 615-631. [Google Scholar] [CrossRef] 
[3] Ashford, S.J. and Cummings, L.L. (1983) Feedback as an Individual Resource: Personal Strategies of Creating Information. Organizational Behavior and Human Performance, 32, 370-398. [Google Scholar] [CrossRef] 
[4] 张颖, 杨付. 反馈寻求行为的影响因素和本土化发展[J]. 心理科学进展, 2018, 26(6): 1121-1130.
[5] 霍伟伟, 于婉贞, 刘钰杭, 等. 员工反馈寻求行为与工作满意度: 导师指导视角的作用机制[J]. 中国人力资源开发, 2018, 35(4): 66-77.
[6] 王宁, 刘瑶瑶, 刘伟, 等. 兼听则明: 寻求反馈性质对员工越轨创新行为的影响——自我反思的中介作用与角色宽度自我效能的调节作用[J]. 科技进步与对策, 2024, 41(12): 128-140.
[7] 王宁, 杨芮, 周密, 等. 求“表扬”还是求“批评”? 反馈寻求性质对创造力的作用机制研究[J]. 科技进步与对策, 2021, 38(3): 30-39.
[8] 赵修文, 钱雪, 刘雪梅, 等. 高绩效期望下的两种选择: 反馈寻求还是反馈规避? [J]. 中国人力资源开发, 2024, 41(1): 35-50.
[9] 张建平, 秦传燕, 刘善仕. 寻求反馈能改善绩效吗?——反馈寻求行为与个体绩效关系的元分析[J]. 心理科学进展, 2020, 28(4): 549-565.
[10] 陶建宏, 赵玉. 员工反馈寻求行为与其职业成功: 自我效能的中介[J]. 企业经济, 2019(7): 129-135.
[11] 孙谋轩, 朱方伟, 国佳宁, 等. 变革型领导对员工反馈寻求行为的影响研究[J]. 管理评论, 2023, 35(9): 169-180.
[12] 王怀勇, 岳思怡, 沈晓寻. 授权型领导对员工反馈寻求行为的影响机制: 领导差异化授权两阶段的调节作用[J]. 心理与行为研究, 2022, 20(1): 130-137.
[13] 刘冰, 齐蕾, 徐璐. 包容型领导对员工反馈寻求行为的跨层次影响研究[J]. 管理学报, 2017, 14(5): 677-685.
[14] 林新奇, 徐洋洋. 未来工作自我清晰度与员工反馈寻求行为的关系: 变革型领导和工作投入的影响[J]. 管理评论, 2021, 33(7): 216-226.
[15] Ashford, S.J., Blatt, R. and Walle, D.V. (2003) Reflections on the Looking Glass: A Review of Research on Feedback-Seeking Behavior in Organizations. Journal of Management, 29, 773-799. [Google Scholar] [CrossRef] 
[16] 冯明. 组织中个体寻求反馈行为的研究[J]. 心理学动态, 1999(4): 44-49+37.
[17] 王雁飞. 组织中的个体反馈寻求行为[J]. 心理科学进展, 2005(5): 679-685.
[18] 王石磊, 彭正龙. 新员工反馈寻求行为对其创新行为的影响研究[J]. 管理评论, 2013, 25(12): 156-164.
[19] Ashford, S.J. and Dartmouth, C. (1986) Feedback-Seeking in Individual Adaptation: A Resources Perspective. Academy of Management Journal, 29, 465-487. [Google Scholar] [CrossRef] 
[20] Ashford, S.J. and Tsui, A.S. (1991) Self-Regulation for Managerial Effectiveness: The Role of Active Feedback Seeking. Academy of Management Journal, 34, 251-280. [Google Scholar] [CrossRef] 
[21] Morrison, E.W. and Weldon, E. (1990) The Impact of an Assigned Performance Goal on Feedback Seeking Behavior. Human Performance, 3, 37-50. [Google Scholar] [CrossRef] 
[22] Callister, R.R., Kramer, M.W. and Turban, D.B. (1999) Feedback Seeking Following Career Transitions. Academy of Management Journal, 42, 429-438. [Google Scholar] [CrossRef] 
[23] Gupta, A.K., Govindarajan, V. and Malhotra, A. (1999) Feedback-Seeking Behavior within Multinational Corporations. Strategic Management Journal, 20, 205-222. [Google Scholar] [CrossRef] 
[24] VandeWalle, D., Ganesan, S., Challagalla, G.N. and Brown, S.P. (2000) An Integrated Model of Feedback-Seeking Behavior: Disposition, Context, and Cognition. Journal of Applied Psychology, 85, 996-1003. [Google Scholar] [CrossRef] [PubMed]
[25] Yanagizawa, S. (2008) Effect of Goal Difficulty and Feedback Seeking on Goal Attainment and Learning. Japanese Psychological Research, 50, 137-144. [Google Scholar] [CrossRef] 
[26] Krasman, J. (2010) The Feedback-Seeking Personality: Big Five and Feedback-Seeking Behavior. Journal of Leadership & Organizational Studies, 17, 18-32. [Google Scholar] [CrossRef] 
[27] Krasman, J. (2012) Putting Feedback‐Seeking into “Context”: Job Characteristics and Feedback‐Seeking Behaviour. Personnel Review, 42, 50-66. [Google Scholar] [CrossRef] 
[28] Dahling, J.J. and Whitaker, B.G. (2016) When Can Feedback-Seeking Behavior Result in a Better Performance Rating? Investigating the Moderating Role of Political Skill. Human Performance, 29, 73-88. [Google Scholar] [CrossRef] 
[29] Gong, Y., Wang, M., Huang, J. and Cheung, S.Y. (2016) Toward a Goal Orientation-Based Feedback-Seeking Typology: Implications Employee Performance Outcomes. Journal of Management, 43, 1234-1260. [Google Scholar] [CrossRef] 
[30] Li, X. and Qian, J. (2016) Stimulating Employees’ Feedback-Seeking Behavior: The Role of Participative Decision Making. Social Behavior and Personality: An International Journal, 44, 1-8. [Google Scholar] [CrossRef] 
[31] de Stobbeleir, K.E.M., Ashford, S.J. and Buyens, D. (2011) Self-Regulation of Creativity at Work: The Role of Feedback-Seeking Behavior in Creative Performance. Academy of Management Journal, 54, 811-831. [Google Scholar] [CrossRef] 
[32] Cho, J. (2013) Cross-Level Effects of Team Task Interdependence on the Relationship between Learning Goal Orientation and Feedback-Seeking Behaviors. Communication Research Reports, 30, 230-241. [Google Scholar] [CrossRef] 
[33] 武文静, 邵建平. 员工加薪价值观对反馈寻求行为的影响机制研究: 心理资本和物质主义价值观的作用[J]. 兰州财经大学学报, 2020, 36(3): 19-28.
[34] 张婕, 樊耘, 张旭. 前摄性行为视角下的员工创新——前摄型人格、反馈寻求与员工创新绩效[J]. 南开管理评论, 2014, 17(5): 13-23.
[35] 石冠峰, 姚波兰. 充满乐趣的工作场所有利于员工创造力吗? 反馈寻求行为与人-组织匹配的作用[J]. 中国人力资源开发, 2019, 36(2): 63-73.
[36] 陈明淑, 向琴. 资质过高感与员工创造力: 反馈寻求行为与组织创造力支持感的作用[J]. 中国人力资源开发, 2019, 36(9): 6-17+104.
[37] 陈晓暾, 等. 领导排斥对员工创新绩效的影响: 反馈寻求行为和神经质的作用[J]. 领导科学, 2019(24): 87-90.
[38] van der Rijt, J., Van den Bossche, P., van de Wiel, M.W.J., Segers, M.S.R. and Gijselaers, W.H. (2012) The Role of Individual and Organizational Characteristics in Feedback Seeking Behaviour in the Initial Career Stage. Human Resource Development International, 15, 283-301. [Google Scholar] [CrossRef] 
[39] Cheramie, R. (2013) An Examination of Feedback-Seeking Behaviors, the Feedback Source and Career Success. Career Development International, 18, 712-731. [Google Scholar] [CrossRef] 
[40] Lam, W., Huang, X. and Snape, E. (2007) Feedback-Seeking Behavior and Leader-Member Exchange: Do Supervisor-Attributed Motives Matter? Academy of Management Journal, 50, 348-363. [Google Scholar] [CrossRef] 
[41] Chen, Z., Lam, W. and Zhong, J.A. (2007) Leader-Member Exchange and Member Performance: A New Look at Individual-Level Negative Feedback-Seeking Behavior and Team-Level Empowerment Climate. Journal of Applied Psychology, 92, 202-212. [Google Scholar] [CrossRef] [PubMed]
[42] 谢俊, 储小平, 汪林. 效忠主管与员工工作绩效的关系: 反馈寻求行为和权力距离的影响[J]. 南开管理评论, 2012, 15(2): 31-38+58.

为你推荐