数字技术赋能西部地区基层治理效率提升的路径研究

Pathways to Enhancing Grassroots Governance Efficiency in Western China through Digital Technology Empowerment

摘要: 数字技术赋能西部基层治理，已成为推动基层治理体系和治理能力现代化的重要引擎。然而，西部地理阻隔、资源禀赋差异、文化多元共生的复合性约束，使东部“重平台”模式在西部面临“水土不服”的困境。通过立足西部现实情境，系统剖析西部基层面临的三重结构性矛盾，构建“价值重塑–结构重组–能力进阶”的分析框架，并以贵州省“全省通办”改革为典型案例，揭示数字赋能西部基层治理的本土化创新路径。研究发现，西部地区的数字化转型不能简单复制东部模式，而应构建与自身约束深度适配的差异化路径：在价值维度，从“管理导向”转向“穿透式服务与融合式治理”；在结构维度，构建“云端统筹–移动触达”的轻型协同治理网络；在能力维度，锻造“循数善治”与韧性治理相融合的复合能力。贵州省的实践表明，数字赋能的有效性不仅取决于技术的先进性，更取决于其与地方治理情境的适配程度。

Abstract: Digital technology empowerment has emerged as a critical driver for modernizing grassroots governance systems and capabilities in Western China. However, due to the composite constraints of geographical barriers, heterogeneous resource endowments, and culturally diverse coexistence, the eastern “heavy-platform” model encounters significant challenges of contextual misfit when transplanted to Western regions. Grounded in the actual circumstances of Western China, this study systematically analyzes the triple structural contradictions facing grassroots governance in the region and constructs an analytical framework of “value reshaping-structure restructuring-capacity advancement”. Taking Guizhou Province’s “Provincial-wide Unified Processing” reform as a typical case, it reveals the localized innovation pathways of digitally empowered grassroots governance in Western China. The findings indicate that digital transformation in Western regions cannot simply replicate the Eastern model; instead, it should develop differentiated pathways deeply adapted to local constraints: at the value dimension, shifting from “management-oriented” to “penetrating services and integrated governance”; at the structural dimension, constructing a “cloud-based coordination-mobile accessibility” lightweight collaborative governance network; at the capacity dimension, forging composite capabilities integrating “data-informed governance” and resilient governance. The practice in Guizhou Province demonstrates that the effectiveness of digital empowerment depends not only on technological advancement but also on its degree of adaptation to local governance contexts.