老年群体数字社交鸿沟及其治理路径

Digital Social Divide among the Elderly and Its Governance Approaches

摘要: 数字化与老龄化进程的深度交汇，使社交参与成为老年人融入数字生活的重要场景。但大量老年人在接入数字设备后，仍面临持续的使用障碍与心理排斥。数字鸿沟正从接入层向心理与社会互动层深化。本文系统解析老年人数字社交参与的多维障碍，探索有效治理路径。研究发现，老年人数字社交参与呈现接入普及与使用分化的双重特征，使用鸿沟与心理鸿沟成为当前主要矛盾。心理因素对使用深度的影响超过技术与技能因素。朋辈互动对老年人数字融入的赋能效应强于家庭代际互动。基于上述发现，本文从个体心理赋能、家庭数字反哺、社区场景营造、平台适老化改造四个层面，构建协同治理体系，助力老年群体跨越数字社交鸿沟，实现积极老龄化。

Abstract: The deep intersection of digitalization and the aging process has made social participation the primary scene for the elderly to integrate into digital life. However, a large number of the elderly still face persistent usage obstacles and psychological rejection after accessing digital devices. The digital divide is deepening from the access layer to the psychological and social interaction layer. This article systematically analyzes the multi-dimensional obstacles to the digital social participation of the elderly and explores effective governance paths. The research finds that the digital social participation of the elderly presents a dual characteristic of access popularization and usage differentiation. The usage gap and psychological gap have become the main contradictions at present. Psychological factors have a greater impact on the depth of usage than technical and skill factors. Peer interaction has a stronger enabling effect on the digital integration of the elderly than intergenerational interaction within the family. Based on the above findings, this article constructs a collaborative governance system from four levels: individual psychological empowerment, family digital counter-nurturing, community scene creation, and platform aging-friendly transformation, to help the elderly group cross the digital social divide and achieve active aging.