基于消费价值感知的博物馆毛绒类文创产品开发设计研究
Research on the Development and Design of Museum Plush Cultural and Creative Products Based on Consumer Value Perception
摘要: 本研究探讨消费者价值感知下博物馆毛绒类文创产品的设计开发路径。以消费价值理论为基础,构建该类产品购买意愿研究模型并提出假设,参考成熟量表设计问卷收集数据,通过SPSS与结构方程模型完成数据分析与模型验证,基于结果梳理产品设计流程。研究表明:情感、社会、功能、认知价值均对购买意愿产生正向影响,其中情感与社会价值影响强度相近且最高,认知价值影响最弱;条件价值具有正向调节作用,可强化产品购买意愿。据此提出,博物馆毛绒类文创产品设计应以消费者价值感知为核心,通过文化元素解析与转译,聚焦情感传递、审美体验与社会交往,依托情感化设计三层次开展产品开发,提升消费者购买意愿。
Abstract: This study discusses the design and development path of museum plush cultural and creative products under consumer value perception. Based on the theory of consumer value, the research model of purchase intention of this type of product is constructed and hypotheses are proposed, the data are collected with reference to the maturity scale design questionnaire, the data analysis and model verification are completed through SPSS and structural equation models, and the product design process is sorted out based on the results. The results show that emotional, social, functional, and cognitive values all have a positive impact on purchase intention, among which the influence of emotion and social value is similar and the highest, and the influence of cognitive value is the weakest. Conditional value has a positive regulating effect and can strengthen product purchase intention. Accordingly, it is proposed that the design of museum plush cultural and creative products should take consumer value perception as the core, focus on emotional transmission, aesthetic experience and social communication through the analysis and translation of cultural elements, and rely on emotional design to carry out product development at three levels to enhance consumers’ willingness to buy.
文章引用:张亚若, 范文静. 基于消费价值感知的博物馆毛绒类文创产品开发设计研究[J]. 社会科学前沿, 2026, 15(5): 383-397. https://doi.org/10.12677/ass.2026.155412

参考文献

[1] 菲利普·科特勒. 营销管理[M]. 北京: 中国人民大学出版社, 2001.
[2] 管健. “情绪经济”: 展现消费新场景[J]. 人民论坛, 2024(6): 86-89.
[3] 王宁. 消费与认同——对消费社会学的一个分析框架的探索[J]. 社会学研究, 2001(1): 4-14.
[4] Sheth, J.N., Newman, B.I. and Gross, B.L. (1991) Why We Buy What We Buy: A Theory of Consumption Values. Journal of Business Research, 22, 159-170. [Google Scholar] [CrossRef
[5] Zeithaml, V.A. (1988) Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing, 52, 2-22. [Google Scholar] [CrossRef
[6] Sweeney, J.C. and Soutar, G.N. (2001) Consumer Perceived Value: The Development of a Multiple Item Scale. Journal of Retailing, 77, 203-220. [Google Scholar] [CrossRef
[7] Holbrook, M. (1999) Consumer Value: A Framework for Analysis and Research. Routledge.
[8] Woodruff, R.B. (1997) Customer Value: The Next Source for Competitive Advantage. Journal of the Academy of Marketing Science, 25, 139-153. [Google Scholar] [CrossRef
[9] Chen, C. and Chen, F. (2010) Experience Quality, Perceived Value, Satisfaction and Behavioral Intentions for Heritage Tourists. Tourism Management, 31, 29-35. [Google Scholar] [CrossRef
[10] Bourgeon, D., Urbain, C., Petr, C., et al. (2006) An Experiential Approach to the Consumption Value of Arts and Culture: The Case of Museums and Monuments. International Journal of Arts Management, 9, 35-47.
[11] Babin, B.J., Darden, W.R. and Griffin, M. (1994) Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value. Journal of Consumer Research, 20, 644-656. [Google Scholar] [CrossRef
[12] 朱剑刚, 崔丽娜, 祁倩, 等. 基于情感化设计的文创产品设计研究——以“宋瓷文创”设计实践为例[J]. 家具与室内装饰, 2023, 30(1): 80-85.
[13] 刘维尚, 李子翔, 郭绮涵, 等. 基于Z世代情感化需求的文创产品设计研究——以赵王城遗址公园为例[J]. 包装工程, 2023, 44(22): 368-380+416.
[14] 易平. 文化消费语境下的博物馆文创产品设计[J]. 包装工程, 2018, 39(8): 84-88.
[15] 吉芊融. 地方中小型博物馆文创产品的开发与营销——评《博物馆文创产品设计开发策略与创新思路研究》[J]. 应用化工, 2024, 53(7): 1754.
[16] 李哲. 基于用户体验的地域特色文化产品研究[J]. 北京印刷学院学报, 2021, 29(4): 54-57.
[17] 徐延章, 李佳伟. 基于人工智能生成内容的博物馆文创符号化设计策略[J]. 中国博物馆, 2024(6): 86-93+127.
[18] 张力丽, 赵淑华. 基于原型理论的博物馆文创产品设计研究[J]. 四川戏剧, 2017(7): 173-176.
[19] 周超. 基于“Z世代”消费动机的数字社会博物馆文创产品数字营销策略——以安徽博物院文创产品为例[J]. 东南文化, 2024(3): 184-190.
[20] 张祖耀, 叶镠勤. 基于多感官体验的博物馆文创产品设计研究[J]. 包装工程, 2021, 42(18): 368-373.
[21] 王璐瑶, 周雨卉, 李永春. 基于层次分析法的博物馆文创设计研究[J]. 包装工程, 2022, 43(18): 320-326.
[22] 易军, 李启让, 罗晓欢. 叙事设计视角下的博物馆文创产品开发——以重庆大溪遗址考古成果转化为例[J]. 东南文化, 2024(3): 178-183.
[23] 张之悦, 陈天宇. 文化认同视角下游客对博物馆文创产品的购买意愿研究——基于782份调查问卷的实证分析[J]. 文化产业研究, 2023(2): 134-149.
[24] Lin, C.T., Lee, C., Wang, S.W. and Chen, Y.H. (2018) Using the DEMATEL Method to Explore the Critical Factors That Influence Visitors to Purchase Museum Cultural Products. Journal of Testing and Evaluation, 46, 2045-2055. [Google Scholar] [CrossRef
[25] Tu, J., Liu, L. and Cui, Y. (2019) A Study on Consumers’ Preferences for the Palace Museum’s Cultural and Creative Products from the Perspective of Cultural Sustainability. Sustainability, 11, Article 3502. [Google Scholar] [CrossRef
[26] 武艳芳, 王军锋. 基于动态情境的博物馆文创产品设计[J]. 包装工程, 2019, 40(10): 125-130.
[27] 王秀伟. 博物馆文旅融合的内涵要义、内在张力与优化路径[J]. 西南民族大学学报(人文社会科学版), 2023, 44(8): 137-144.
[28] 范秀成, 罗海成. 基于顾客感知价值的服务企业竞争力探析[J]. 南开管理评论, 2003(6): 41-45.
[29] 虢美妮. 博物馆文化创意产品感知价值与消费意向研究[J]. 包装工程, 2018, 39(16): 223-227.
[30] 唐靖雯, 王锋, 钟劲松, 等. 基于游客感知价值理论的博物馆文创产品设计与应用研究[J]. 包装工程, 2024, 45(24): 163-171.
[31] Walsh, G., Shiu, E. and Hassan, L.M. (2014) Replicating, Validating, and Reducing the Length of the Consumer Perceived Value Scale. Journal of Business Research, 67, 260-267. [Google Scholar] [CrossRef
[32] 王棋壹, 雷青, 康祖怡. 基于“故宫文创”的产品价值感知与消费需求影响研究[J]. 包装工程, 2023, 44(14): 224-234.