数智化时代企业劳动关系治理的三维协同路径

Three-Dimensional Synergy Pathways for Corporate Labor Relations Governance in the Digital Intelligence Era

摘要: 数智化技术向企业管理全链条渗透的同时也附带了许多挑战，现有的策略常常孤军奋战难以应对这种复合型的风险。鉴于此，本文打破单学科壁垒，并构建了“法律合规–伦理基准–HR管理”三维协同模型。本文采用双案对比分析的方法对某东物流与外卖平台进行深度分析，并得出如下结论：单一维度的治理会加剧劳资双方的矛盾，而三维协同可以产生显著的增益效应。这一结论揭示出算法控制向算法向善转型的必然性，警示企业平衡好效率与公平问题。

Abstract: As digital and intelligent technologies penetrate the entire chain of enterprise management, they also bring numerous accompanying challenges, and existing strategies often operate in isolation, making it difficult to cope with such compound risks. In view of this, this paper breaks down interdisciplinary barriers and constructs a three-dimensional collaborative model of legal compliance - ethical benchmark - HR management. Adopting a comparative case study method with two typical cases, this paper conducts an in-depth analysis of XD Logistics and food delivery platforms. The conclusions show that governance relying on a single dimension will exacerbate conflicts between employers and employees, while three-dimensional collaboration can generate significant synergistic benefits. This finding reveals the inevitability of the transformation from algorithmic control to algorithmic benevolence, and reminds enterprises to balance efficiency and fairness properly.