人工智能时代的心理育人：从“危机干预”到“积极发展”的模式重构

Psychological Education in the Age of Artificial Intelligence: Model Reconstruction from “Crisis Intervention” to “Positive Development”

摘要: 人工智能技术正深度嵌入高校心理健康教育领域，但现有研究多将其定位为危机干预的效率工具，忽视了AI推动心育范式转型的深层潜能。本文系统分析传统心理育人模式的病理困境，目标上的“缺陷修补”、方法上的“经验依赖”、资源上的“供需错位”，指出三重困境相互强化，亟需范式突破。以积极心理学为理论基础，提出AI具备主动预警、精准滴灌与发展赋能三重技术潜能，能够驱动心育模式从病理导向、事后干预转向积极发展、主动赋能。进而建构目标重构、方法跃迁与体系升级三位一体的AI赋能路径，勾勒出“主动预防→精准干预→发展赋能”全链条心育体系。研究表明，AI的真正价值不在于更高效地执行旧范式，而在于推动心育回归培育积极心理品质的本体价值，实现从无心的智能到有心的教育的范式跃迁。

Abstract: Artificial intelligence technology is being deeply embedded in the field of college mental health education, yet existing research largely positions it as an efficiency tool for crisis intervention, overlooking the deeper potential of AI to drive a paradigm shift in psychological education. This paper systematically analyzes the pathological dilemmas of the traditional psychological education model—goal-oriented “deficit repair”, methodological “experience dependence”, and resource-related “supply-demand mismatch”—and points out that these three dilemmas reinforce each other, urgently requiring a paradigm breakthrough. Grounded in positive psychology, the study proposes that AI possesses three technological potentials—proactive early warning, precision targeting, and developmental empowerment—which can drive the transformation of the psychological education model from pathology-oriented, reactive intervention to positive development and proactive empowerment. Furthermore, it constructs a three-pronged AI-empowerment pathway encompassing goal reconstruction, methodological transition, and systemic upgrading, outlining a whole-chain psychological education system of “proactive prevention → precision intervention → developmental empowerment”. The research shows that the true value of AI lies not in performing the old paradigm more efficiently, but in enabling psychological education to return to its essential value of cultivating positive psychological qualities, thus achieving a paradigm shift from mindless intelligence to mindful education.