多边电商平台责任与监管问题研究综述——基于知识图谱技术

A Review of Research on the Responsibilities and Regulatory Issues of Multilateral E-Commerce Platforms—Based on Knowledge Graph Technology

摘要: 纵观多边电商平台近年来的发展实践，其规模化扩张的背后也暴露出诸多新型治理难题：一方面，部分平台企业在逐利导向下，弱化了灵活用工场景下的社会责任担当，引发一系列用工权益相关争议；另一方面，直播电商赛道的迅猛崛起，也催生了虚假宣传、合规经营等一系列监管空白与治理挑战。正因如此，多边电商平台的责任界定与监管体系构建，已然成为各国监管机构与学界重点关注的研究课题。本文以多边电商平台责任与监管领域的国内外文献为研究基础。通过系统梳理，厘清了该领域当前的研究进展与整体态势，指出现有研究存在三大短板：研究视角较为片面、研究对象覆盖单一、研究方法的可解释性有待提升。在此基础上，本文进一步预判该领域未来研究趋势，明确两大核心攻关方向：一是优化现有研究方法，提升研究结论的科学性与说服力；二是拓展研究边界，立足电商全供应链视角深化责任与监管相关研究。

Abstract: Looking at the development practice of multilateral e-commerce platforms in recent years, many new governance problems have also been exposed behind their large-scale expansion: on the one hand, some platform enterprises have weakened their social responsibility under the flexible employment scenario under the profit orientation, causing a series of disputes about employment rights and interests; On the other hand, the rapid rise of live e-commerce tracks has also spawned a series of regulatory gaps and governance challenges, such as false publicity and compliance operations. For this reason, the responsibility definition and regulatory system construction of multilateral e-commerce platforms have become the research topics of national regulatory agencies and academia. This paper is based on domestic and foreign literature in the field of responsibility and regulation of multilateral e-commerce platforms. Through a systematic review, this paper clarifies the current research progress and overall situation in this field, and points out that there are three shortcomings in the existing research: the research perspective is more one-sided, the research object coverage is single, and the interpretability of research methods needs to be improved. On this basis, this paper further predicts the future research trends in this field, and defines two core research directions: first, optimize the existing research methods to enhance the scientificity and persuasiveness of the research conclusions; The second is to expand the research boundary and deepen the research on responsibility and regulation from the perspective of the whole supply chain of e-commerce.