数字平台赋能超大城市社区智慧治理的机制研究——以成都市成华区保和街道为例

A Study on the Mechanism of Digital Platforms Empowering Intelligent Governance in Megacity Communities—A Case Study of Baohe Sub-District, Chenghua District, Chengdu

摘要: 研究依托技术嵌入理论与社会生态系统理论构建整合分析框架，以成都市成华区保和街道“兴与和”数字平台为案例，结合问卷调查(N = 402)与数据统计方法展开分析，系统探究数字平台的嵌入路径及其对治理规则与参与模式的重塑机制，以及社会生态系统的微观、中观、宏观层次对技术嵌入的响应逻辑及联动机制，进而揭示数字平台赋能超大城市社区智慧治理的内在机理，明确其在规则传导、资源协同、认知培育中的作用逻辑，为优化基层数字治理实践提供理论参考与路径指引。

Abstract: Drawing on technology-embeddedness theory and social-ecological systems theory, this study constructs an integrated analytical framework. Using the “Xing and He” digital platform in Baohu Subdistrict, Chengdu City, as a case study, the study analyzes the results through a combination of questionnaire surveys (N = 402) and statistical methods. Specifically, it examines differences in the pathways of technological embedding across institutions, organizations, and cultures, and how these pathways reshape governance rules and participation models. It also explores the micro-, meso-, and macro-level responses of social ecosystems to technological embedding, as well as the interconnectedness of practical outcomes and challenges. The aim is to reveal the underlying mechanisms by which digital platforms enable smart governance in large-scale urban communities, clarify their roles in rule transmission, resource coordination, and cognitive development, and provide theoretical references and guidance for optimizing grassroots digital governance practices.