数字技术赋能社区治理的掣肘因素与纾困路径

Constraints and Mitigation Paths of Digital Technology Empowering Community Governance

摘要: 随着数字技术的蓬勃发展与基层治理现代化的纵深推进，数字技术赋能社区治理已成为提升基层治理效能的重要推动力。作为技术逻辑与治理逻辑深度交织的实践场域，数字技术赋能社区治理不仅重塑了社区服务的供给方式与居民的参与模式，更在理念、结构与能力三个维度上对传统治理模式提出了深层挑战。本文梳理数字技术与社区治理的互构逻辑，重点剖析工具理性僭越引发技术本位困境、数字鸿沟与专业人才短缺的结构性交织、多元主体数字素养薄弱构成微观阻滞等掣肘因素，立足基层治理现代化的目标要求，从价值引领、鸿沟弥合、人才供给与素养提升四个层面提出协同发力的纾困路径，为数字技术赋能社区治理的可持续发展提供理论参照，推动技术创新与公共价值创造协同并进，助力基层治理体系和治理能力现代化建设。

Abstract: With the vigorous development of digital technologies and the in-depth advancement of grassroots governance modernization, empowering community governance through digital technology has become a key driving force for improving the efficiency of grassroots governance. As a practical field where technological logic and governance logic are deeply intertwined, digital empowerment of community governance has not only reshaped the supply mode of community services and residents’ participation patterns, but also posed profound challenges to traditional governance models from three dimensions: philosophy, structure and capacity. This paper sorts out the mutual construction logic between digital technology and community governance. It mainly analyzes restrictive factors including the technology-oriented dilemma caused by the transcendence of instrumental rationality, the structural intertwining of digital divide and shortage of professional talents, as well as micro obstacles stemming from insufficient digital literacy among multiple stakeholders. Oriented toward the goal of grassroots governance modernization, this study proposes coordinated countermeasures from four perspectives: value guidance, bridging the digital divide, talent support and digital literacy enhancement. It aims to provide theoretical references for the sustainable development of digital technology empowering community governance, facilitate the coordination between technological innovation and public value creation, and boost the modernization of grassroots governance system and governance capacity.