从赋能到异化:数字劳动视域下AI主播对电商行业的影响及规避路径研究
From Empowerment to Alienation: Research on the Impact of AI Anchors on the E-Commerce Industry from the Perspective of Digital Labor and Its Avoidance Paths
摘要: 在智能技术与电商直播深度融合的背景下,AI主播作为新型的数字劳动主体,推动了数字劳动形态的演变,重塑了电商行业的运行逻辑。本文基于数字劳动和马克思的异化劳动理论,去分析AI主播这一数字劳动新形态的表征,深入探讨其给电商行业带来的双重影响,并针对性地提出对策。对于AI主播带来的侵权、隐性剥削等问题,本文提出要积极构建人机协同的信任机制、激活原创内容生态和推进多元共治的数字商业秩序等应对策略,力求在技术赋能与人文价值之间寻求动态平衡,以实现电商行业的可持续发展。
Abstract: In the context of the deep integration of smart technology and e-commerce live broadcasts, AI anchors, as new digital labor subjects, have promoted the evolution of digital labor forms and reshaped the operating logic of the e-commerce industry. Based on digital labor and Marx’s alienated labor theory, this article analyzes the representation of AI anchors, a new form of digital labor, deeply explores its dual impact on the e-commerce industry, and proposes targeted countermeasures. In response to issues such as infringement and hidden exploitation caused by AI anchors, this article proposes countermeasures such as actively building a trust mechanism for human-machine collaboration, activating the original content ecosystem, and promoting a digital business order of diverse co-governance, striving to find a dynamic balance between technological empowerment and humanistic values to achieve the sustainable development of the e-commerce industry.
参考文献
|
[1]
|
中国国际电子商务中心研究院. 直播电商高质量发展报告2024 [EB/OL]. https://ciecc.ec.com.cn/upload/article/20250508/20250508102036216.pdf, 2026-03-12.
|
|
[2]
|
《2025直播电商行业白皮书》发布[EB/OL]. http://www.cmrnn.com.cn/content/2026-02/12/content_285582.html, 2026-02-12.
|
|
[3]
|
许亚文. 电商主播亲和力对消费者在线购买意愿的影响——积极情绪和在线信任的链式中介作用[J]. 商业经济研究, 2025(22): 68-71.
|
|
[4]
|
钱大军, 苏杭. 人工智能视阈下我国立法决策模式之转变[J]. 湖南科技大学学报(社会科学版), 2018, 21(6): 70-81.
|
|
[5]
|
第一财经. 罗永浩数字人26分钟碾压真人1小时! 百度开始用AI创造GMV了[EB/OL]. https://mp.weixin.qq.com/s/fLMLU-KKst0YkDuM8AHFhQ, 2025-06-18.
|
|
[6]
|
每日经济新闻. 每日成本不到100元!京东云言犀数字人春节带货超4000万元[EB/OL]. https://www.nbd.com.cn/articles/2024-02-23/3254586.html, 2024-02-23.
|
|
[7]
|
马克思. 1844年经济学哲学手稿[M]. 刘丕坤, 译. 北京: 人民出版社, 1979: 86.
|
|
[8]
|
魏传光. 平台资本主义数据剥削的正义批判[J]. 学术研究, 2023(2): 19-27+177.
|
|
[9]
|
李茸, 马宝龙, 张鹏, 等. 电商AI主播特征影响消费者购买意愿的机制——基于技术感知与社会互动双重视角[J]. 北京理工大学学报(社会科学版), 2025, 27(1): 127-144+187.
|
|
[10]
|
彭兰. 从ChatGPT透视智能传播与人机关系的全景及前景[J]. 新闻大学, 2023(4): 1-16+119.
|