数字融入视角下老年群体权益保障的社会治理路径研究

Research on the Social Governance Path of Elderly Group Rights Protection from the Perspective of Digital Inclusion

摘要: 在我国当下数字化与人口老龄化深度交织的时代背景下，老年群体难以顺利融入数字生活，个人合法权益也时常遭受侵害，原本单纯由技术差距造成的数字鸿沟，如今已经演变为一项突出的社会治理问题。本文立足协同治理理论，以数字融入为切入点，结合老年权益保障实践，梳理老年人在数字接入、平台使用、网络风险防范等方面存在的现实困境，深入剖析顶层制度设计、市场、社会与家庭个体层面的深层原因，分析政府、平台、社区、家庭多主体的协作关系与现实阻滞，构建政府统筹、平台尽责、社区落地、家庭助力的多元协同治理模式。研究希望让老年群体平等享受数字发展带来的便利，健全适老化数字社会治理体系，为我国积极应对人口老龄化国家战略提供理论支撑与实践参考，并对治理框架的现实适配性进行初步案例验证。

Abstract: Against the backdrop of the profound integration of digitalization and population aging in contem- porary China, the elderly group struggles to integrate into digital life smoothly and frequently suffers infringements upon their legitimate rights and interests. The digital divide, originally stemming merely from technological gaps, has now evolved into a prominent social governance issue. Based on the collaborative governance theory and taking digital inclusion as the starting point, this paper combines the practice of elderly rights protection. It sorts out the practical dilemmas faced by the elderly in terms of digital access, platform utilization and network risk prevention, and profoundly analyzes the underlying causes from the perspectives of top-level institutional design, market operation, social support as well as family and individual dimensions. It also explores the collaborative relationship and practical obstacles among multiple stakeholders including the government, platforms, communities and families, and constructs a multi-subject collaborative governance model featuring government overall planning, platform accountability, community implementation and family support. This study aims to enable the elderly group to equally enjoy the benefits brought by digital development, improve the age-friendly digital social governance system, provide theoretical support and practical reference for China’s national strategy of actively responding to population aging, and conduct preliminary case verification on the practical adaptability of the governance framework.