直播电商中社会临场感、绿色认同与绿色消费行为研究综述
A Review of Social Presence, Green Identity and Green Consumption Behavior in Live-Streaming E-Commerce
DOI: 10.12677/ecl.2026.159996, PDF,   
作者: 冷 英, 范文萱:南通大学教育科学学院,江苏 南通
关键词: 直播电商社会临场感绿色认同Live-Streaming E-Commerce Social Presence Green Identity
摘要: 直播电商依托实时互动、群体在场与情感联结等特征,构建了全新的绿色消费决策场域,重塑绿色消费实现路径。系统梳理直播电商中社会临场感、绿色认同及传导变量对绿色消费行为的核心心理机制及多元传导路径。本文认为直播电商环境既放大了社会临场感的触发效能与绿色认同的塑造作用,也因其场景特性使得绿色消费决策的传导机制更趋复杂。基于S-O-R理论与社会认同理论视角,构建了一个“社会临场感–绿色认同–绿色消费行为”的整合框架。以厘清直播电商绿色消费行为逻辑,可为平台绿色运营、消费者行为引导及后续研究提供理论参考。
Abstract: Live-streaming e-commerce, characterized by real-time interaction, group co-presence and emotional connection, has established a brand-new decision-making field for green consumption and reshaped its realization paths. This paper systematically sorts out the core psychological mechanisms and multiple transmission paths of social presence, green identity and transmission variables affecting green consumption behavior in live-streaming e-commerce. It holds that the live-streaming e-commerce environment not only amplifies the triggering effect of social presence and the shaping function of green identity, but also complicates the transmission mechanism of green consumption decisions due to its situational characteristics. From the perspectives of S-O-R theory and social identity theory, this paper constructs an integrated framework of “social presence - green identity - green consumption behavior”, so as to clarify the behavioral logic of green consumption in live-streaming e-commerce and provide theoretical references for platform green operation, consumer behavior guidance and future research.
文章引用:冷英, 范文萱. 直播电商中社会临场感、绿色认同与绿色消费行为研究综述[J]. 电子商务评论, 2026, 15(9): 276-282. https://doi.org/10.12677/ecl.2026.159996

参考文献

[1] Griskevicius, V., Tybur, J.M. and Van den Bergh, B. (2010) Going Green to Be Seen: Status, Reputation, and Conspicuous Conservation. Journal of Personality and Social Psychology, 98, 392-404.
https://doi.org/10.1037/a0017346
[2] 王财玉. 绿色消费意愿与行为背离现象的心理机制探析[J]. 心理科学, 2018, 41(2): 421-427.
[3] 张宝生, 张庆普, 赵辰光. 电商直播模式下网络直播特征对消费者购买意愿的影响——消费者感知的中介作用[J]. 中国流通经济, 2021, 35(6): 52-61.
[4] Ariely, D. and Levav, J. (2000) Sequential Choice in Group Settings: Taking the Road Less Traveled and Less Enjoyed. Journal of Consumer Research, 27, 279-290.
https://doi.org/10.1086/317585
[5] Biocca, F., Harms, C. and Burgoon, J.K. (2003) Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria. Presence: Teleoperators and Virtual Environments, 12, 456-480.
https://doi.org/10.1162/105474603322761270
[6] 谢莹, 李纯青, 等. 直播营销中社会临场感对线上从众消费的影响及作用机理研究——行为与神经生理视角[J]. 心理科学进展, 2019, 27(4): 610-624.
[7] Chen, J.D. and Liao, J.Y. (2022) Antecedents of Viewers’ Live Streaming Watching: A Perspective of Social Presence Theory. Frontiers in Psychology, 13, Article ID: 839629.
https://doi.org/10.3389/fpsyg.2022.839629
[8] Mehrabian, A. and Russell, J.A. (1974) The Basic Emotional Impact of Environments. Perceptual and Motor Skills, 38, 283-301.
https://doi.org/10.2466/pms.1974.38.1.283
[9] Ming, J., Zeng, J.Q., Bilal, M., Akram, U. and Fan, M. (2021) How Social Presence Influences Impulse Buying Behavior in Live Streaming Commerce? The Role of S-O-R Theory. International Journal of Web Information Systems, 17, 300-320.
https://doi.org/10.1108/ijwis-02-2021-0012
[10] 柴民权, 等. 绿色认同的双重建构及其对绿色消费行为的影响[J]. 心理科学进展, 2024, 32(5): 801-816.
[11] 龚潇潇, 叶作亮, 等. 直播场景氛围线索对消费者冲动消费意愿的影响机制研究[J]. 管理学报, 2019, 16(6): 875-882.
[12] 周爱. 直播电商重塑消费生态: 动力、挑战与未来图景[J]. 电子商务评论, 2025, 14(5): 356-362.
[13] Whitmarsh, L. and O’Neill, S. (2010) Green Identity, Green Living: The Role of Self-Concept in Pro-Environmental Behaviour. Journal of Environmental Psychology, 30, 412-421.
[14] 吴强凯. 数字化触达对可持续消费行为的“绿色消费悖论”研究——基于直播电商与社交媒体营销的理论探析[J]. 可持续发展, 2026, 16(3): 179-185.