社交媒体用户推荐对乡村旅游意愿的影响研究——以抖音为例
Research on the Influence of User Recommendation on Rural Tourism Intention on Social Media—Taking Douyin as an Example
DOI: 10.12677/jc.2026.149240, PDF,   
作者: 刘丹妮, 蒋雨思*:东华大学旭日经济与管理学院,上海
关键词: 社交媒体用户推荐乡村旅游Social Media User Recommendation Rural Tourism
摘要: 乡村旅游是乡村产业振兴的重要支撑。社交媒体的兴起深刻重塑了旅游信息的传播方式与游客的决策路径,用户推荐作为电子口碑的核心形式,对激发潜在游客的行为意愿具有独特价值。本研究基于信息采纳理论,以抖音平台为例,探讨社交媒体用户推荐的关键特征要素对乡村旅游意愿的作用机制,并采用问卷调查法收集269份有效样本进行实证检验。研究结果显示,信息内容质量、视觉线索、信息源相似性、信息源可靠性均对乡村旅游意愿有显著正向影响,影响可以由感知有用性这一中介变量进行传递。本研究拓展了信息采纳理论在乡村旅游情境中的应用,为旅游目的地利用社交媒体优化营销策略提供了实践参考。
Abstract: Rural tourism serves as a critical pillar for the revitalization of rural industries. The rise of social media has fundamentally reshaped the dissemination of tourism information and the decision-making pathways of travelers. As a prominent form of electronic word-of-mouth, user recommendations possess distinctive persuasive power in fostering the travel intentions of potential visitors. Drawing upon the Information Adoption Model (IAM), this study takes Douyin as a case platform and investigates the mechanism through which key characteristic elements of social media user recommendations influence rural tourism intention. An empirical analysis was conducted based on 269 valid questionnaires. The results indicate that information content quality, visual cues, source similarity, and source credibility all exert significant positive effects on rural tourism intention, and these effects are mediated by perceived usefulness. This study extends the application of the Information Adoption Model to the context of rural tourism and offers practical implications for tourism destinations seeking to optimize their marketing strategies through social media platforms.
文章引用:刘丹妮, 蒋雨思. 社交媒体用户推荐对乡村旅游意愿的影响研究——以抖音为例[J]. 新闻传播科学, 2026, 14(9): 85-100. https://doi.org/10.12677/jc.2026.149240

参考文献

[1] 梅菲尔德. 什么是社会化媒体[M]. 刘佳, 译. 北京: 北京译言出版, 2007: 11.
[2] Boyd, D. and Crawford, K. (2012) Critical Questions for Big Data: Provocations for a Cultural, Technological, and Scholarly Phenomenon. Information, Communication & Society, 15, 662-679.
https://doi.org/10.1080/1369118x.2012.678878
[3] Kaplan, A.M. and Haenlein, M. (2010) Users of the World, Unite! The Challenges and Opportunities of Social Media. Business Horizons, 53, 59-68.
https://doi.org/10.1016/j.bushor.2009.09.003
[4] WTO (1997) Rural Tourism—A Solution for Employment, Local Development and Environment. World Tourism Organization.
[5] Lane, B. and Bramwell, W. (1994) Rural Tourism and Sustainable Rural Development. Channel View Publications.
[6] 何景明, 李立华. 关于乡村旅游概念的探讨[J]. 西南师范大学学报: 人文社会科学版, 2002, 28(5): 125-128.
[7] 熊凯. 乡村意象与乡村旅游开发刍议[J]. 地域研究与开发, 1999, 18(3): 70-73.
[8] 贾衍菊. 社交媒体时代旅游者行为研究进展——基于境外文献的梳理[J]. 旅游学刊, 2017, 32(4): 117-126.
[9] Xiang, Z. and Gretzel, U. (2010) Role of Social Media in Online Travel Information Search. Tourism Management, 31, 179-188.
https://doi.org/10.1016/j.tourman.2009.02.016
[10] Simms, A. (2012) Online User-Generated Content for Travel Planning—Different for Different Kinds of Trips? e-Review of Tourism Research, 10, 76-85.
[11] Tussyadiah, I.P., Park, S. and Fesenmaier, D.R. (2011) Assessing the Effectiveness of Consumer Narratives for Destination Marketing. Journal of Hospitality & Tourism Research, 35, 64-78.
https://doi.org/10.1177/1096348010384594
[12] 秦俊丽. 社交媒体营销对消费者乡村旅游意愿的影响——感知价值的中介作用[J]. 商业经济研究, 2022(23): 84-87.
[13] 韩剑磊, 明庆忠. 抖音短视频对旅游行为意向的影响[J]. 社会科学家, 2021(10): 52-56.
[14] 孔冰娴, 时笑, 杨锋. 社交媒体中乡村旅游信息质量对其旅游地意愿的影响机理研究[J]. 中国科学技术大学学报, 2021, 51(7): 542-561.
[15] 孙平, 邵帅, 石佳云, 等. 基于扎根理论的短视频抖音用户出游行为形成机理研究[J]. 管理学报, 2020, 17(12): 1823-1830.
[16] 沈虹, 高寅菲. 解析抖音在旅游隐性营销中的价值研究[J]. 广告大观: 理论版, 2018(5): 64-68.
[17] Arndt, J. (1967) Word-of-Mouth Advertising and Informal Communication. In: Cox, D.F., Ed., Risk Taking and Information Handling in Consumer Behavior, Harvard University, 188-239.
[18] Gremler, D.D., Gwinner, K.P. and Brown, S.W. (2001) Generating Positive Word‐of‐Mouth Communication through Customer‐Employee Relationships. International Journal of Service Industry Management, 12, 44-59.
https://doi.org/10.1108/09564230110382763
[19] 徐宏磊. 移动社交媒体用户推荐对消费者购买意愿的影响研究[D]: [硕士学位论文]. 北京: 北京交通大学, 2021.
[20] Fradkin, A., Grewal, E. and Holtz, D. (2018) The Determinants of Online Review Informativeness: Evidence from Field Experiments on Airbnb. SSRN Electronic Journal, 41, 1-12.
https://doi.org/10.2139/ssrn.2939064
[21] Hovland, C.I., Janis, I.L. and Kelley, H.H. (1953) Communication and Persuasion: Psychological Studies of Opinion Change. Yale University Press.
[22] Sussman, S.W. and Siegal, W.S. (2003) Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption. Information Systems Research, 14, 47-65.
https://doi.org/10.1287/isre.14.1.47.14767
[23] 徐伟青, 黄孝俊. 口碑传播的影响力要素及其对营销创新的启示[J]. 外国经济与管理, 2004, 26(6): 26-30.
[24] Petty, R.E. and Cacioppo, J.T. (1986) Consequences of the Route to Persuasion. In: Petty, R.E. and Cacioppo, J.T., Eds., Communication and Persuasion: Central and Peripheral Routes to Attitude Change, Springer, 173-195.
https://doi.org/10.1007/978-1-4612-4964-1_7
[25] 江敏, 阮锋儿. 网络口碑对消费者购买决策影响的实证研究——以女性网络购买化妆品为例[J]. 企业活力, 201(11): 46-50.
[26] 项典典, 易燕娜, 范新河. 感知信息质量对信息采纳态度的影响研究——基于主客观路径的比较[J]. 情报科学, 2016, 34(7): 86-90.
[27] Chung, N., Han, H. and Koo, C. (2015) Adoption of Travel Information in User-Generated Content on Social Media: The Moderating Effect of Social Presence. Behaviour & Information Technology, 34, 902-919.
https://doi.org/10.1080/0144929x.2015.1039060
[28] 钟喆鸣, 许正良. 网购平台信息技术能力对消费者在线评价信息采纳意愿作用机理研究——基于扎根理论的模型开发[J]. 情报理论与实践, 2019, 42(10): 124-130.
[29] Ge, J. and Gretzel, U. (2018) Emoji Rhetoric: A Social Media Influencer Perspective. Journal of Marketing Management, 34, 1272-1295.
https://doi.org/10.1080/0267257x.2018.1483960
[30] 王伟. 虚拟社区自发团购信息采纳行为研究[D]: [硕士学位论文]. 北京: 北京邮电大学, 2015.
[31] 王瑞. 微博意见领袖对旅游者的旅游目的地决策影响研究[D]: [硕士学位论文]. 郑州: 郑州大学, 2020.
[32] 姚延波, 贾广美. 社交媒体旅游分享对潜在旅游者冲动性旅游意愿的影响研究: 基于临场感视角[J]. 南开管理评论, 2021, 24(3): 72-82.
[33] 汪旭晖, 陈鑫. 用户生成内容的图文匹配对消费者感知有用性的影响[J]. 管理科学, 2018, 31(1): 101-115.
[34] 唐丹丹. 旅游者采纳社交媒体用户推荐的影响因素研究[D]: [硕士学位论文]. 海口: 海南大学, 2022.
[35] Matook, S., Brown, S.A. and Rolf, J. (2015) Forming an Intention to Act on Recommendations Given via Online Social Networks. European Journal of Information Systems, 24, 76-92.
https://doi.org/10.1057/ejis.2013.28
[36] Davis, F.D., Bagozzi, R.P. and Warshaw, P.R. (1989) User Acceptance of Computer Technology: A Comparison of Two Theoretical Models. Management Science, 35, 982-1003.
https://doi.org/10.1287/mnsc.35.8.982
[37] 王伟军, 王阳, 王玉珠, 等. 移动商务用户个性化推荐采纳行为影响因素的实证研究[J]. 系统管理学报, 2017, 26(5): 816-823.
[38] 林婷婷. 基于信任和感知价值的电商直播消费者购买意愿研究[D]: [硕士学位论文]. 昆明: 云南财经大学, 2021.
[39] 方淑苗, 方帆. 乡村旅游感知价值对重游意愿的影响研究——地方依恋和游客满意度的链式多重中介作用[J]. 四川旅游学院学报, 2022(1): 79-85.
[40] 丁怡琼. 在线旅游平台用户行为意向研究[J]. 旅游研究, 2019, 11(6): 82-95.
[41] 查先进, 张晋朝, 严亚兰. 微博环境下用户学术信息搜寻行为影响因素研究——信息质量和信源可信度双路径视角[J]. 中国图书馆学报, 2015, 41(3): 71-86.
[42] 万君, 王慧. 用户对网络社群主动式推荐信息的心理抗拒与接受意愿研究[J]. 信息资源管理学报, 2019, 9(3): 90-99.
[43] 郭泰麟, 黄斐. 用户口碑在旅游消费决策中作用的实证研究[J]. 技术经济与管理研究, 2021(1): 99-104.
[44] 琚潇. 社会化电子商务的用户使用意向研究[D]: [硕士学位论文]. 北京: 北京邮电大学, 2012.
[45] 赵忠洋. 社交推荐中微信用户参与行为的影响因素研究[D]: [硕士学位论文]. 广州: 暨南大学, 2020.
[46] Wu, C. and Shaffer, D.R. (1987) Susceptibility to Persuasive Appeals as a Function of Source Credibility and Prior Experience with the Attitude Object. Journal of Personality and Social Psychology, 52, 677-688.
https://doi.org/10.1037/0022-3514.52.4.677
[47] 魏可姗. 社交网络好友推荐对消费者购买意愿的影响研究[D]: [硕士学位论文]. 兰州: 兰州财经大学, 2017.
[48] 王兆峰, 廖红璐. 参照群体视角下社交圈对潜在旅游者旅游意愿的影响机制研究[J]. 旅游科学, 2018, 32(6): 33-46.