机会型危机下城市协作治理的三维协同机制构建——基于淄博烧烤的公共管理案例分析

The Construction of a Three-Dimensional Synergistic Mechanism for Urban Collaborative Governance in the Context of Opportunity Crises—A Public Management Case Analysis of Zibo Barbecue

摘要: 随着数字媒介的快速发展，由网络流量引发的“机会型危机”成为城市治理的新型挑战。本文以2023年“淄博烧烤”现象为案例，构建“催化型政府–敏捷性工具–涌现性社会网络”三维协同框架，探究无预案、零基础情境下城市协作治理体系的快速生成机制。研究发现，淄博的成功源于政府从管控者向战略催化者转型、治理工具实现敏捷化升级和社会网络涌现出的多元扁平结构，这三者共同形成的“催化–敏捷–涌现”动态回路，帮助淄博政府实现了高效协同。本研究拓展了危机协作理论的应用情境，为数字时代城市应对网络流量带来的“机会型危机”提供了理论解释与实践启示。

Abstract: With the rapid development of digital media, “opportunity-based crises” caused by network traffic have become a new type of challenge in urban governance. This paper uses the 2023 “Zibo Barbecue” phenomenon as a case study. It constructs a three-dimensional collaborative framework—catalytic government, agile tools, and emergent social networks—to explain how collaborative governance systems can be rapidly generated without pre-planning. The findings reveal that Zibo’s success stems from the government’s shift from controller to catalyst, the agile upgrading of governance tools, and the emergence of flat social networks. These elements form a “catalysis-agility-emergence” dynamic loop enabling efficient collaboration. This study expands the application scenarios of the crisis collaboration theory, providing theoretical explanations and practical insights for cities to deal with “opportunity-based crises” caused by network traffic in the digital age.