社区社会组织参与基层社会治理研究——以云南省H社工机构为例

Research on the Participation of Community Social Organizations in Primary-Level Social Governance—A Case Study of the H Social Work Agency in Yunnan Province

摘要: 随着易地扶贫搬迁任务全面完成，搬迁社区居民在社会交往、环境适应等层面面临诸多困难，促进其融入新环境成为基层治理的重要议题。社会组织作为连接政府与群众的桥梁，在基层社会治理中发挥着日益重要的作用。本研究以云南省易地扶贫搬迁Z社区为例，以H社会工作服务中心为切入点，运用访谈法和参与观察法收集资料，发现社会组织在公共事务治理、公共服务供给、邻里矛盾调解、特困人群关爱、民族文化传承等领域发挥了积极作用，但同时面临形式化服务、协作程度不足、专业化水平偏低、组织知名度不高等困境。据此，从完善监督评估、深化多元合作、加强人才建设、推进品牌化运营四个方面提出优化路径，以期为民族地区易地搬迁社区社会组织参与基层治理提供参考。

Abstract: With the full completion of the relocation initiative aimed at alleviating poverty, residents of relocated communities face numerous challenges in areas such as social interaction and environmental adaptation; thus, facilitating their integration into their new environments has become an important issue in grassroots governance. Social organizations, serving as a bridge between the government and the public, are playing an increasingly vital role in grassroots social governance. Taking Community Z, which underwent relocation as part of the poverty alleviation program in Yunnan Province, as a case study and using the H Social Work Service Center as a research entry point, this study employs interview and participant observation methods to collect data. The findings reveal that social organizations have played a positive role in areas including public affairs governance, provision of public services, mediation of neighborhood disputes, care for individuals in extreme poverty, and the preservation of ethnic cultural heritage; however, they also face challenges such as formalistic service delivery, insufficient collaboration, low professional competence, and limited organizational visibility. Based on these findings, this study proposes optimization pathways focusing on four key areas—improving supervision and evaluation mechanisms, deepening diversified collaboration, strengthening talent development, and advancing branded operational practices—aiming to provide a reference for social organizations operating in relocated communities within ethnic minority regions to engage more effectively in grassroots governance.