数字社会资本视角下智慧养老平台促进老年流动人口社区融入的机制研究

A Mechanism Study of Smart Elderly Care Platforms Promoting the Community Integration of Older Migrants from the Perspective of Digital Social Capital

摘要: 在数字化转型与人口流动叠加背景下，老年流动人口在迁入地面临关系网络断裂、服务信息不对称、社区参与不足与数字鸿沟叠加等融入困境。本文基于社会资本理论，引入“数字社会资本”概念，将其理解为老年流动人口在智慧养老平台及相关数字场景中，通过信息连接、互动参与和信任积累所形成的可调用社会资源网络。研究认为，智慧养老平台并非单纯的养老服务供给工具，而是连接信息、服务、关系与信任的社会技术系统。其通过信息整合提供连接入口，通过线上线下互动拓展弱关系网络，通过制度化服务与持续交往生成系统信任，进而提升老年流动人口的资源可及性、社会参与度和社区归属感。同时，平台赋能仍受数字鸿沟、平台依赖、适老化不足和线下服务承接能力制约。本文的理论贡献在于从数字社会资本视角拓展了老年流动人口社区融入研究的解释路径。

Abstract: Against the backdrop of digital transformation and population mobility, older migrants face multiple barriers to community integration in their places of destination, including the rupture of social networks, asymmetry in service information, insufficient community participation, and the overlapping effects of the digital divide. Based on social capital theory, this paper introduces the concept of “digital social capital,” which refers to the accessible social resource networks formed by older migrants through information connection, interactive participation, and trust accumulation within smart elderly care platforms and related digital contexts. The study argues that smart elderly care platforms are not merely tools for elderly care service provision, but socio-technical systems that connect information, services, relationships, and trust. By integrating information, these platforms provide entry points for connection; by linking online and offline interactions, they expand weak-tie networks; and by institutionalized services and sustained interactions, they generate system trust. In this way, they enhance older migrants’ access to resources, social participation, and sense of community belonging. Meanwhile, platform empowerment is still constrained by the digital divide, platform dependence, insufficient age-friendly design, and limited offline service support. The theoretical contribution of this paper lies in extending the explanatory approach to community integration among older migrants from the perspective of digital social capital.