生成式人工智能对老年群体数字排斥的重构机制及包容性治理

The Reconstruction Mechanism of Digital Exclusion among Older Adults in the Era of Generative Artificial Intelligence and Inclusive Governance

摘要: 生成式人工智能广泛应用推动数字社会进入智能化发展阶段，老年群体数字排斥的形成机制发生深刻变化。现有研究多立足于移动互联网场景分析老年人数字困境，较少关注生成式人工智能重塑数字排斥的内在逻辑。本文依托布迪厄场域–惯习理论，采用文献分析与理论推演法搭建“技术–信息–主体–社会”四维分析框架，系统阐释新型数字排斥的重构路径：数字排斥由操作门槛转向算法认知门槛、由信息匮乏转向信息失序、由个体能力不足转向主体性弱化、由显性服务隔离转向算法隐性排斥，最终形成以智能鸿沟为核心特征的新型数字不平等。对此，本文从技术包容、认知赋能、生态协同、制度保障四个维度构建包容性治理体系，助力老年群体完成从“数字融入”到“智能融入”的转型，统筹实现数字公平与智能社会包容发展。

Abstract: With the wide application of Generative Artificial Intelligence (GAI), the digital exclusion of the elderly has evolved from the traditional digital divide to a deeper intelligent divide. Most existing studies explain seniors digital barriers from the perspective of the mobile Internet, lacking discussion on the reshaping logic of digital exclusion under GAI. Based on Bourdieu’s field-habitus theory, this paper constructs a four-dimensional analytical framework covering technology, information, subject and society to interpret the reconstruction mechanism of digital exclusion among older adults. The study finds that GAI transforms digital exclusion in four dimensions: operational barriers shift to algorithmic cognitive barriers, information scarcity turns into information disorder, individual incompetence evolves into weakened subjectivity, and explicit segregation becomes implicit algorithmic exclusion, forming new digital inequality marked by an intelligent divide. In response, this article constructs an inclusive governance system from four dimensions: technological inclusivity, cognitive empowerment, ecological synergy, and institutional guarantee. This system aims to assist the elderly population in completing the transition from “digital integration” to “intelligent integration”, and to coordinate the realization of digital equity and inclusive development in an intelligent society.