管理经验及情绪对经营管理情境中原型启发效应的影响
Emotion and Managerial Experience Influence Prototype Elicitation in Operations and Management Fields
摘要: 本研究运用实验研究了管理经验以及情绪对于经营管理情境中创造性问题解决的影响,实验采用“学习-测试”范式、以及“多对多”的范式,从《经营管理情境中创造性问题解决实验材料库》中筛选问题,用CAPS启动被试情绪,并根据实验要求合理控制题目难度,引入了情绪的效价和唤醒度作为自变量,发现管理经验的主效应显著,此外还发现低唤醒度的负性情绪对有管理经验的被试的问题解决有促进作用。
Abstract: We explored how emotion and managerial experience influence creative problem solving in operations and management fields via experiment. Following by priming participants’ emotions via CAPS (Chinese Affective Picture System) stimuli, we then conducted creative problems through learning-testing and many-to-many paradigms to test the problems solving ability among participants. Item difficulties were flexibly controlled according to the experimental requirements. Firstly, we found prototype-elicitation effect exits. Secondly, the experiment has revealed that managerial experience promotes the prototype-elicitation effect. Participants with managerial experience are significantly more accurate than inexperienced participants on the difficult problems. Thirdly, while inexperienced group rarely influenced by either positive or negative emotions, experienced group problem solving performances are enhanced by low-arousal negative emotions.
文章引用:秦绪宝, 杨东. 管理经验及情绪对经营管理情境中原型启发效应的影响[J]. 社会科学前沿, 2018, 7(3): 265-275. https://doi.org/10.12677/ASS.2018.73044

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