标本质控管理在健康体检中的应用研究

The Application of Specimen Control Management in Health Examination

摘要: 目的：探讨标本质控管理在健康体检中的应用效果。方法：回顾性分析标本质控管理实施前(2014年3月~2016年2月)健康体检中心在标本质量管理控制方面存在的问题及原因，根据标本质控管理要素与相应管理要求，构建标本全程闭环智能路径质控系统。对比标本质控管理实施后(2016年3月~2018年2月)健康体检中心标本不合格率与满意度。结果：对比标本质控管理实施前后的标本不合格率、医院满意度等，结果表明有显著性差异(P < 0.05)，医院满意度上升。结论：标本质控管理在健康体检中是一种有效安全的管理方法，标本全程闭环智能路径质控系统的构建能够有效改进健康体检中心的标本质控管理流程，提升医护人员标本管理意识，提升标本质控管理力度，降低因操作不当而造成的标本补检率，提升医护人员满意度。

Abstract: Object: To discuss the application effect of specimen control management in physical examination. Method: To analyze the problems and causes of the quality control of specimens before the implementation of the specimen physical control management (from March 1st, 2014 to February 1st, 2016). According to the specimen control management elements and corresponding management requirements, the construction of the whole process closed-loop intelligent path real-time quality control system was constructed. After the implementation of the comparison specimen control management (from March 1st, 2016 to February 1st, 2018), the detection rate of the relevant items of the physical examination center, the rate of sample examination and the satisfaction rate of the sample were compared. Results: Comparing the specimen control management before and after the implementation of sample failed rate, hospital satisfaction, the results show that there is a significant difference (P < 0.05), after the implementation of the sample make-up rate was 0.20%, hospital satisfaction increased. Conclusion: The specimen control management is an effective and safe management method in the physical examination. The implementation of the quality control system in the closed loop intelligent path of the whole specimen can effectively improve the standard control process of the physical examination center, improve the consciousness of specimen management of the medical staff, and improve the specimens. Quality control management efforts can reduce the rate of sample inspections due to improper operation and enhance the satisfaction of medical staff.