员工心理弹性对工作动机的影响：工作倦怠的中介效应与创造性问题解决的调节效应
Creativity Moderates the Influence of Employee’s Psychological Resilience on Work Status
摘要: 本研究以4647名某大型国企员工为被试，探讨企业员工心理弹性对工作动机的影响机制，构建了一个有调节的中介模型，考察工作倦怠的中介作用和创造性问题解决的调节作用。并进一步基于自我决定论和基本心理需求理论考察员工心理弹性对不同自我整合水平动机的影响机制。采用SEM潜变量结构方程模型进行数据分析和假设检验，结果发现：1) 员工心理弹性显著正向预测工作动机；2) 工作倦怠在员工心理弹性和工作动机间起部分中介作用。对自主性动机，员工心理弹性作用的直接效应小于通过工作倦怠作用的间接效应；对控制性动机，员工心理弹性作用的直接效应大于通过工作倦怠作用的间接效应。3) 员工心理弹性通过工作倦怠对工作动机的间接效应受到员工创造性问题解决的调节。对高创造性问题解决的员工而言，工作倦怠的中介效应显著强于低创造性问题解决的员工。对低创造性问题解决的员工而言，心理弹性对工作动机的影响更多地通过直接路径作用。
Abstract: Studies of resilience have always focused on particular groups, lacking of studies of how resilience affects employees. In this study, we propose a moderated mediation relationship to explain why and how resilience produces an effect on employees’ work motivation. Furthermore based on the theory of self-determinism and basic psychological needs, we examined how the psychological flexibility of employees influences self-integration of the motivation mechanism on different levels. With a sample of 4647 participants from a large state-owned enterprise in Chengdu, the results show: 1) The resilience of employees significantly predicts their work motivation; 2) Job burnout partly mediates the relationship between employees’ resilience and work motivation: For autonomy motivation, the direct effect is less than the indirect effect through the job burnout; as for controlled motivation, the direct effect of resilience on the work motivation is greater than the indirect effect. 3) The indirect effects of resilience on employees’ work motivation through job burnout moderated by creative problem solving. For employees with high creative problem-solving, the mediating effect of job burnout is significantly stronger than that of low-creative problem-solving employees. For employees with low creative problem-solving, the impact of psychological resilience on job motivation is more efficient through the direct path.
文章引用：王梓阳, 杨东 (2019). 员工心理弹性对工作动机的影响：工作倦怠的中介效应与创造性问题解决的调节效应. 心理学进展, 9(3), 275-285. https://doi.org/10.12677/AP.2019.93059

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