网购中的比率偏差：框架效应对产品购买意愿的影响
Ratio Bias in Online Shopping: Effect of Frame Type on Willingness to Buy
DOI: 10.12677/AP.2019.94093, PDF,   
作者: 董 青, 望灵潇, 吴 鹏：湖北大学教育学院心理学系，湖北 武汉
关键词: 比率偏差；框架效应；网购意愿；Ratio Bias； Framing Effect； Online Shopping Intention
摘要: 本研究基于前人研究的小概率下的比率偏差现象，通过设置积极–消极框架和评价的绝对数量，以情景实验的方式探讨两者共同作用下消费者对产品购买意愿的影响。结果显示：1) 积极框架和消极框架下消费者的购买意愿都产生比率偏差现象，即在比率相同的情况下，被试认为以较大数呈现的事件更可能发生；2) 评价绝对数量和框架效应交互影响消费者购买意愿。好评绝对数量与差评绝对数量等效时，积极框架下消费者的购买意愿明显高于消极框架。结果表明比率偏差与框架效应可以影响网购意愿。
Abstract: In this study, we conduct an experiment in framing effect, based on previous study of ratio bias of big probability events, to explore the combined effect on consumers’ purchase intention for products. The results show that: 1) the consumers’ willingness to buy is effected by ratio bias, both in positive and negative framework. That is, in the same ratio, participants tend to choose the events that have a higher absolute number; 2) consumers’ purchase intention is influenced by the interaction between the absolute number and the frame type. When the number of praise is equal to the bad, participants are more likely to pick products in the positive framework than the negative framework. The test indicates that ratio bias and frame type can affect the purchase intention.
文章引用：董青, 望灵潇, 吴鹏 (2019). 网购中的比率偏差：框架效应对产品购买意愿的影响. 心理学进展, 9(4), 757-763. https://doi.org/10.12677/AP.2019.94093

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