机场出租车的司机决策与管理优化研究

Study on Driver Decision and Management Optimization of Airport Taxi

摘要: 为实现机场出租车的科学调度，同时均衡长途载客与短途载客的出租车收益。论文依据民航局监控运行中心发布的日数据，建立了机场出租车乘车区客流量的预测模型。进一步基于出租车司机的决策心理，建立了司机选择是否等待的确定性决策模型。通过对决策模型的依赖性分析，可以发现：夜间司机的决策对临近时间段的航班数依赖性较大；白天司机的决策对蓄车池排队的出租车数依赖性较大。基于目标规划模型提出了针对机场短途载客司机的优先权安排方案。此方案将改善机场长短途载客的收入差异现状，帮助短途乘客规避被“挑客”的不公布待遇的风险。

Abstract: In order to realize the scientific dispatching of airport taxis and balance the revenue of long-distance and short-distance taxis. According to the daily data released by the monitoring and operation center of CAAC, this paper establishes a prediction model of the passenger volume in the taxi storage pool of the airport. Furthermore, based on the psychology of taxi drivers, the paper establishes a deterministic decision-making model of whether drivers choose to wait or not. Concerning about the analysis of the dependence of the decision model, we find that the decision-making of night drivers is more dependent on the number of flights in the near period, while that of day drivers is more dependent on the number of taxis queuing in the car storage pool. Based on the objective programming model, a priority arrangement scheme for airport short-distance drivers is proposed. This scheme will improve the current situation of income difference between long and short-distance passengers and help short-distance passengers avoid the risk of being “rejected” and being treated unfairly.