基于满意度调查的岗位设置优化研究——以某混合所有制医院为例

Research on Optimization of Post Setting Based on a Survey about Satisfaction Degree—Mixed Ownership Hospital as an Example

摘要: 近年来，国家政策积极引导社会资本进入医疗卫生领域，推动公共医疗改革以满足人民日益增长的美好生活需要，混合所有制医院的设立即是为此进行的公共医疗改革的一种新的探索。本文以重庆市某混合所有制医院为例，基于医院管理、岗位配置、工作职责、工作环境、职业发展和薪酬福利六个维度对员工岗位设置满意度进行了调查，比较了不同性别、年龄、工作类别和职称类别员工岗位设置的满意度，分析了岗位设置中存在的问题，针对问题提出了优化岗位配置、优化岗位竞争激励机制、优化员工职业发展规划、优化岗位绩效管理的混合所有制医院岗位设置优化路径策略。研究结论对我国混合所有制医院的进一步发展具有一定的理论与现实参考价值。

Abstract: In recent years, Chinese policy has actively guided social capital into the field of health care, and promoted the reform of public health care to meet the growing needs of the people for a better life. The establishment of mixed ownership hospitals is a new exploration for the reform of public health care. Taking a mixed ownership hospital in Chongqing as an example, this paper investigates the satisfaction degree of employees’ post setting from six dimensions: hospital management, post allocation, job responsibility, working environment, career development and salary and welfare. On the basis of survey data, the satisfaction degree of employees with different gender, age, job category and professional title category is compared and the problems in post setting are analyzed. The strategies of optimizing post allocation, post competition incentive mechanism, employee career development planning and post performance management in mixed ownership hospitals are put forward. The research conclusion has certain theoretical and practical reference value for the further development of mixed ownership hospitals in China.