EAP项目施行现状及意愿分析

Analysis on the Implementation Status and Willingness of EAP Project

摘要: 本研究目的在于了解员工对现今员工援助计划(Employee Assistance Program, EAP)项目的评价，研究对象开展EAP的意愿和其所在公司EAP的施行状况等方面，为EAP项目的开展奠定基础。本次研究采取随机抽样法，使用自行编制的EAP调查问卷，对山东、山西等地区的企业中的688名员工及领导进行了调查。结果表明，67.2%的研究对象之前从未了解过EAP，了解并亲身体验过的研究对象仅占总人数的5.5%，这说明当前人们对EAP的了解度不够；93.0%的研究对象愿意去尝试EAP项目，37.8%的研究对象认为其会有很大的帮助，但仅有10.8%的研究对象所在的企业开展EAP服务，说明目前EAP服务的需求大，但真正开展该项目的企业却不多，即开发前景巨大。

Abstract: The purpose of this study is to understand the implementation status of Employee Assistance Program (EAP) and employees’ evaluation of EAP, which establishes foundation to carry out EAP in enterprises. In this study, self-developed EAP questionnaire was adopted to measure the evaluation of EAP projects, the main problems facing at present and implementation status of EAP in the enterprises. A total of 688 employees and employers were recruited from Shandong and Shanxi province of China. The results showed that 67.2% of subjects had never known EAP before, and only 5.5% of the total population had known and experienced EAP, indicating that people do not know enough about EAP at present. 93.0% of the subjects were willing to participate in the EAP program, and 37.8% thought it would be very helpful, but only 10.8% of the subjects worked in enterprises that carried out EAP services, indicating that there is a great demand for EAP services at present and the development prospect is huge.