留守儿童社会工作服务者的工作与心理状况——基于对江西省乐安县“童伴妈妈”的访谈

Working and Psychological Status of Social Service Workers for Left-Behind Children—Based on the Interview of “Substitute Mothers” in Le’an County, Jiangxi Province

摘要: 目的：调查留守儿童社会工作服务者的工作困难、社会支持、工作动因及其心理状况。方法：采用深度访谈法，对来自江西省乐安县的3位关怀留守儿童的“童伴妈妈”进行采访，主要关注问题为其在留守儿童的帮扶工作遇到的困难因素，现有的社会支持状况及其工作动因。结果：童伴妈妈与留守儿童主要抚养人的沟通与对孩子的照料工作上均存在困难，其带来的情感耗竭可能难以被现有的社会支持有效缓解。结论：留守儿童社会工作服务者需要更加专业的指导与更多的社会支持。

Abstract: Purpose: Aiming to investigate the work difficulties, social support, work motivation and psycho-logical status of social service workers for left-behind children. Methods: Adopting in-depth inter-view, a sample comprising three substitute mothers in Le’an County, Jiangxi Province was used to reveal the difficulties they encountered in support work, existing social support and their work motivation. Results: There are difficulties in communication between substitute mothers and left-behind children’s primary attenders, as well as in the work of child care, both of which bring about the emotional exhaustion that may be hard to be effectively alleviated by the existing social support. Conclusions: Social service workers for left-behind children need more professional guidance and more social support.