被动攻击性抱怨语在网络社交平台中的语用分析

Complaints in Passive-Aggressive Text Messaging—From Pragmatic Approach

摘要: 目前语言学学者大多运用语篇语用学和会话分析的方法对抱怨语进行研究。主要研究口头对话或书面形式中的抱怨。极少数关注以计算机为媒介沟通(CMC)的日常交际抱怨语。因此，本文针对来自WhatsApp的75个被动攻击性抱怨语进行研究。发现它们大多以陈述句形式出现，部分可以归入特定模式的特点。并探讨其传递语用和社会信息的非语言线索，同时提出间接言语行为可以根据人称代词在特定语境中的使用情况分为不同程度层次。

Abstract: Complaints in linguistics have been studied from discourse-pragmatic and conversation-analytic (CA) perspectives. A handful of studies have examined complaints in spoken interaction or written genres, as well as complaints in the form of computer-mediated communication, or CMC which mainly study complaints in online reviews and how impoliteness is realized in negative reviews, while fewer have examined complaints in daily text messaging. In order to ascertain the extent to which text messaging complaints display some of the defining characteristics of complaints identified by previous research, 75 complaints in passive-aggressive text from WhatsApp was examined. The study found that most of online passive-aggressive complaints appear in declarative forms and indirect speech act can be subdivided into different levels according to the use of personal pronoun in this certain context. The study also founded that there are a significant proportion of complaints which tended to use positive words within a specialized pattern. Also, in the absence of facial expression, vocal inflection, body language and eye contact, punctuation and lexical selection in text messaging can serve as a non-verbal cue conveying the sense of complaint.