团队沉默对团队创造力的影响研究
Research on the Effect of Team Silence on Team Creativity
摘要: 企业是创新活动的主要场所，创造力是组织竞争力的重要基础，团队创造力更是在日益复杂的经济环境中显得尤其关键。基于创造过程理论，通过79个团队共计595位团队成员的问卷，探究团队沉默对团队创造力的影响，进而说明团队知识交互的作用机制。结果发现：团队沉默抑制团队创造力的提升，这一负向影响被团队知识交互所中介；领导创造力期望起到调节作用，即缓冲了团队沉默对知识交互的负向影响。因此，缓解团队沉默的消极作用，提升团队创造力水平，需要重视团队知识交互过程的质量，在此基础上领导表现出创造力期望，以榜样带动并支持创造行为。
Abstract: Enterprises are the main places for innovation activities and creativity is an important basis for or-ganizational competitiveness. Meanwhile, team creativity is particularly critical in an increasingly complex economic environment. Based on creative process theory, this paper explores the influence of team silence on team creativity through questionnaires of 595 team members of 79 teams, and then explains the mechanism of team knowledge exchange and combination. The results show that team silence inhibits the improvement of team creativity, and this negative effect is mediated by team knowledge exchange and combination; leader’s creativity expectation plays a moderating role, that is, it buffers the negative effect of team silence on knowledge exchange and combination. Therefore, to alleviate the negative effects of team silence and improve the level of team creativity, it is necessary to pay attention to the quality of the team’s knowledge exchange and combination. What’s more, leaders should show creativity expectations and play as a model to support creative behaviors.
文章引用：高航. 团队沉默对团队创造力的影响研究[J]. 服务科学和管理, 2022, 11(3): 101-109. https://doi.org/10.12677/SSEM.2022.113015

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