大学生消费金融产品持续使用意向研究
Research on the Continuous Use Intention of College Students’ Consumer Financial Products
DOI: 10.12677/FIN.2022.123025, PDF,   
作者: 姚炳根:中国建设银行股份有限公司佛山市分行,广东 佛山;徐 勇, 崔永欣:华南理工大学电子商务系,广东 广州
关键词: 大学生消费金融持续使用意向College Students Consumer Finance Continuous Use Intention
摘要: 本文在研究大学生消费金融产品持续使用意向时,首先,对大学生消费金融研究背景、意义、研究现状和消费者行为研究所依据的理念进行分析;其次,在前人研究文献的基础上,确定相关的变量及测量指标,提出本文的研究模型与研究假设;然后,用Excel对调查问卷的样本进行描述性统计分析,用SPSS21.0对问卷数据进行信度和效度分析,用AMOS17.0对问卷数据进行路径分析。通过研究,本文得出以下结论:满意度、社会影响、感知有用都会对大学生消费金融产品持续使用意向具有显著的正向作用,但是感知风险负向影响大学生消费金融产品的持续使用意向在本文中未得到证实。
Abstract: To study the continuing use intention of college students’ consumer financial products, this paper firstly analyzes the research background, significance, research status and the concept of consumer behavior research of college students’ consumption finance. Secondly, based on the previous re-search literature, determine the relevant variables and measurement indicators, and propose the research model and research hypothesis. Then, use Excel to descriptive statistical analysis of the questionnaire samples, and use SPSS21.0 to analyze the reliability and validity of the questionnaire data, using AMOS17.0 Path analysis of the questionnaire data to test whether the hypothesis pro-posed in this paper is correct, so as to determine the research conclusion. Through research, this paper draws the following conclusions: satisfaction, social impact, and perceived usefulness have a significant positive effect on the continued use intention of college students’ consumer financial products, but The perceived negative impact on the continued use of consumer financial products is not confirmed in this paper.
文章引用:姚炳根, 徐勇, 崔永欣. 大学生消费金融产品持续使用意向研究[J]. 金融, 2022, 12(3): 243-257. https://doi.org/10.12677/FIN.2022.123025

参考文献

[1] 中国银监会关于进一步规范信用卡业务的通知[Z]. 2009.
[2] 平南. 2017消费金融排行榜TOP50 [J]. 互联网周刊, 2017(15): 60-61.
[3] Samuelson, P.A. (1969) Lifetime Portfolio Selection by Dynamic Stochastic Programming. The Review of Economics and Statistics, 51, 239-246. [Google Scholar] [CrossRef
[4] Merton, R.C. (1969) Lifetime Portfolio Selection under Uncertainty: The Continuous-Time Case. The Review of Economics and Statistics, 51, 247-257. [Google Scholar] [CrossRef
[5] Merton, R.C. (1971) Optimum Consumption and Portfolio Rules in a Continuous-Time Model. Journal of Economic Theory, 3, 373-413. [Google Scholar] [CrossRef
[6] Tufano, P. (2009) Consumer Finance. Annual Review of Fi-nancial Economics, 1, 227-247. [Google Scholar] [CrossRef
[7] 王江, 廖理, 张金宝. 消费金融研究综述[J]. 经济研究, 2010, 45(S1): 5-29.
[8] 马厚娟. 基于电商平台的互联网消费金融分析[J]. 现代商贸工业, 2015, 36(20): 135-136.
[9] 黄海龙. 基于以电商平台为核心的互联网金融研究[J]. 上海金融, 2013(8): 18-23+116.
[10] 孙立娟. 基于电子商务模式的大学生消费金融分析[J]. 经营与管理, 2016(10): 157-159.
[11] 刘洋. 互联网金融[M]. 北京: 北京大学出版社, 2016.
[12] Allen, F., Mcandrews, J. and Strahan, P. (2002) E-Finance: An Introduction. Journal of Financial Services Research, 22, 5-27. [Google Scholar] [CrossRef
[13] 张霄. 大学生互联网消费金融产品比较研究[D]: [硕士学位论文]. 合肥: 安徽大学, 2016.
[14] 郗家宏, 乐静宜, 乔戍娜, 刘肖宇. 北京市大学生互联网消费金融使用情况调查[J]. 价值工程, 2019, 38(3): 44-46.
[15] 曾汭. 互联网消费金融的创新发展研究[J]. 中国商论, 2018(34): 3-4.
[16] Ludvigson, S. (1999) Consumption and Credit: A Model of Time-Varying Liquidity Constraints. The Review of Economics and Statistics, 81, 434-447. [Google Scholar] [CrossRef
[17] 王红谕. 互联网消费信贷对大学生消费影响研究[D]: [硕士学位论文]. 北京: 北京外国语大学, 2017.
[18] 焦乐柯, 刘雅婧, 邓秀芳. 互联网金融的创新对消费行为的影响——以蚂蚁花呗为例[J]. 企业导报, 2016(13): 6-7.
[19] 陶挺. 电商消费金融创新发展研究[D]: [硕士学位论文]. 南昌: 南昌大学, 2018.
[20] 黄琦. 大学生互联网消费金融平台的持续使用行为研究[D]: [硕士学位论文]. 昆明: 云南财经大学, 2017.
[21] Davis, F.D. (1989) Perceived Usefulness, Perceived Ease of Use, and User Acceptance of In-formation Technology. MIS Quarterly, 13, 319-340. [Google Scholar] [CrossRef
[22] Stone, R.N. and Grønhaug, K. (1993) Perceived Risk: Further Considerations for the Marketing Discipline. European Journal of Mar-keting, 27, 39-50. [Google Scholar] [CrossRef
[23] Mckechnie, S., Winklhofer, H. and Ennew, C. (2006) Applying the Technology Acceptance Model to the Online Retailing of Financial Services. International Journal of Retail and Distribution Management, 34, 388-410. [Google Scholar] [CrossRef
[24] 刘思雨. 互联网消费金融产品大学生用户使用意愿实证研究[J]. 现代商业, 2018(20): 161-163.
[25] Cardozo, R. (1964) Consumer Satisfaction: Laborary Study and Marketing Action. Journal of Marketing Research, 2, 244-249. [Google Scholar] [CrossRef
[26] Oliver, R. (1980) A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions. Journal of Marketing Re-search, 17, 460-469. [Google Scholar] [CrossRef
[27] 袁晓芳, 方颖, 金紫薇. 共享单车用户持续使用意愿的影响因素研究[J/OL]. 工业工程与管理, 2019, 24(6): 149-156+172. http://kns.cnki.net/kcms/detail/31.1738.T.20190325.1620.008.html
[28] Bauer, R.A. (1960) Consumer Behavior as Risk Talking. In: Hancock, R.S., Ed., Dynamic Marketing for a Changing World, Proceedings of the 43rd Conference of the American Marketing Association, American Marketing Association, Chicago, 389-398.
[29] 邓晓玲. 移动购物用户持续使用意愿影响因素的实证研究[D]: [硕士学位论文]. 南昌: 江西财经大学, 2016.
[30] 邱伟年, 冯佩珊, 房学明. 第三方移动支付用户持续使用意愿的影响因素研究[J]. 当代经济, 2018(19): 139-141.
[31] 林敏捷. 生活服务类O2O持续使用影响因素研究[D]: [硕士学位论文]. 昆明: 云南财经大学, 2016.
[32] 王新丽. 第三方支付平台自助游用户继续使用意愿研究[D]: [硕士学位论文]. 杭州: 浙江大学, 2014.
[33] 孟猛, 朱庆华. 移动社交媒体用户持续使用行为研究[J]. 现代情报, 2018, 38(1): 5-18.
[34] 陈晨. 移动短视频APP用户持续使用意愿影响因素研究[D]: [硕士学位论文]. 合肥: 安徽大学, 2018.
[35] Pavlou, P.A. (2003) Consumer Acceptance of Elec-tronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model. International Journal of Electronic Commerce, 7, 101-134. [Google Scholar] [CrossRef
[36] 刘蔓. 互联网金融的使用与持续使用的对比研究[D]: [硕士学位论文]. 成都: 西南财经大学, 2014.
[37] 赵蕾. 移动支付满意度的影响因素分析——以在校大学生为例[J]. 金融理论与教学, 2018(4): 52-58.
[38] 贾鹏飞. 大学生持续使用移动购物平台意愿的影响因素研究[D]: [硕士学位论文]. 合肥: 安徽大学, 2017.
[39] 刘佳佳. 基于UTAUT和ECM-ISC的移动近场支付用户持续使用意愿研究[D]: [硕士学位论文]. 南宁: 广西大学, 2018.
[40] 刘超. 微信支付的消费者持续使用意愿实证分析[D]: [硕士学位论文]. 大连: 东北财经大学, 2015.
[41] 刘自玲. 企业营销自媒体用户黏度影响因素研究[D]: [硕士学位论文]. 成都: 西南交通大学, 2017.
[42] Bhattacherjee, A. (2001) An Empirical Analysis of the Antecedents of Electronic Commerce Service Continuance. Decision Support Systems, 32, 201-214. [Google Scholar] [CrossRef
[43] 孙影霞. 电商平台互联网消费金融产品采纳影响因素研究[D]: [硕士学位论文]. 北京: 北京邮电大学, 2018.
[44] Hsu, C.L. and Lin, J.C.C. (2011) Investigating Customer Adaption Behaviours in Mobile Financial Services. International Journal of Mobile Communication, 9, 477-494. [Google Scholar] [CrossRef
[45] 陈华平, 唐军. 移动支付的使用者与使用行为研究[J]. 管理科学, 2006(6): 48-55.
[46] 周涛, 鲁耀斌, 张金隆. 基于感知价值与信任的移动商务用户接受行为研究[J]. 管理学报, 2009, 6(10): 1407-1412.
[47] Hsu, C.L. and Lin, C.C. (2016) Effect of Perceived Value and Social Influences on Mobile App Stickiness and In-App Purchase Intention. Technological Forecasting and Social Change, 108, 42-53. [Google Scholar] [CrossRef
[48] Bhattacherjee, A. (2001) Understanding Information Systems Continuance: An Expectation-Confirmation Mode. MIS Quarterly, 25, 351-370. [Google Scholar] [CrossRef
[49] Thong, J.Y.L., Hong, S.J. and Tam, K.Y. (2006) The Effects of Post-Adoption Beliefs on the Expectation-Confirmation Model for Information Technology Continuance. Social Science Electronic Publishing, Rochester. [Google Scholar] [CrossRef