公共政策领域程序公正的补偿性效应：权威信任的调节作用
The Compensatory Effect of Procedural Justice in the Field of Public Policy: The Moderating Effect of Authoritative Trust
DOI: 10.12677/AP.2022.127291, PDF,    科研立项经费支持
作者: 吴玄娜, 靳梦娟*：首都师范大学心理学院，北京
关键词: 程序公正；公共政策可接受性；认知信任；情感信任；Procedural Justice； Acceptance of Public Policy； Cognitive Trust； Affective Trust
摘要: 本文基于公平启发理论，采用问卷法和Scenario实验范式，探究公共政策领域权威认知信任和情感信任对程序公正和结果宜人性交互作用的调节机制。我们假设认知信任和情感信任会显著影响程序公正和结果宜人性的交互模式。结果发现：只有认知信任会调节程序公正和结果宜人性对公共政策可接受性的交互影响模式，当认知信任高时，程序公正削弱了不利结果的消极影响；当认知信任低时，程序公正增强了有利结果的积极影响。研究结论拓展了程序公正和权威信任的研究领域，并为管理实践提供了指导。
Abstract: Based on the fairness heuristic theory, this paper uses the questionnaire method and the Scornario experimental paradigm to explore the moderating mechanism of a cognitive and affective trust in authority on the interaction between procedural justice and outcome favorability on the field of public policy. We hypothesize that cognitive trust and affective trust significantly influence the interaction patterns. Results showed that only cognitive trust would regulate the interaction mode of procedural justice and outcome favorability on the acceptance of public policy, and when cognitive trust was high, procedural fairness weakened the negative impact of adverse outcomes; When cognitive trust is low, procedural fairness enhances the positive impact of favorable outcomes. The conclusions expand the research areas of procedural justice and authoritative trust, and provide guidance for management practice.
文章引用：吴玄娜, 靳梦娟 (2022). 公共政策领域程序公正的补偿性效应：权威信任的调节作用. 心理学进展, 12(7), 2440-2450. https://doi.org/10.12677/AP.2022.127291

参考文献

[1] 高记, 马红宇(2010). 程序公正作用机制中的调节变量. 心理科学进展, 18(4), 623-629.
[2] 吴玄娜(2016). 程序公正与权威信任: 公共政策可接受性机制. 心理科学进展, 24(8), 1147-1158.
[3] 姚琦, 崔丽娟, 王彦, 杨莹(2020). 社交媒体信任对重大突发公共卫生事件中公众网络谣言自治行为的影响. 心理科学, 43(2), 481-487.
[4] 张恩涛, 王硕(2020). 权力和地位对信任行为的影响. 心理科学, 43(2), 460-465.
[5] 张婍, 王二平(2010). 社会困境下政治信任对公众态度和合作行为的影响. 心理科学进展, 18(10), 1620-1627.
[6] Adams, J. S. (1963). Toward an Under-standing of Inequity. Journal of Abnormal & Social Psychology, 67, 422-436.[CrossRef] [PubMed]
[7] Best, A. L., Fletcher, F. E., Kadono, M., & Warren, R. C. (2021). Institutional Distrust among African Americans and Building Trustworthiness in the COVID-19 Response: Implications for Ethical Public Health Practice. Journal of Health Care for the Poor and Underserved, 32, 90-98.[CrossRef] [PubMed]
[8] Bianchi, E. C., Brockner, J., Van, D., Seifert, M., Moon, H., Dijke, M. V. et al. (2015). Trust in Decision-Making Authorities Dictates the Form of the Interactive Relationship between Outcome Fairness and Procedural Fairness. Personality and Social Psychology Bulletin, 41, 19-34.[CrossRef] [PubMed]
[9] Bouazzaoui, M., Wu, H. J., Roehrich, J. K., Squire, B., & Roath, A. S. (2020). Justice in Inter-Organizational Relationships: A Literature Review and Future Research Agenda. Industrial Marketing Management, 87, 128-137.[CrossRef] 
[10] Brockner, J., & Wiesenfeld, B. M. (1996). An Integrative Framework for Explaining Reactions to Decisions: Interactive Effects of Outcomes and Procedures. Psychological Bulletin, 120, 189-208.[CrossRef] [PubMed]
[11] Brockner, J., Chen, Y. R., Mannix, E. A. et al. (2000). Culture and Procedural Fairness: When the Effects of What You Do Depend on How You Do It. Administrative Science Quarterly, 45, 138-159.[CrossRef] 
[12] Colquitt, J. A., Greenberg, J., & Zapata-Phelan, C. P. (2005). What Is Organizational Justice? A Historical Overview. In J. Greenberg, & J. Colquitt (Eds.), Handbook of Organizational Justice (pp. 3-56). Lawrence Erlbaum Associates.
[13] De Cremer, D., & Tyler, T. R. (2007). The Effects of Trust in Authority and Procedural Fairness on Cooperation. Journal of Applied Psychology, 92, 639-649.[CrossRef] [PubMed]
[14] Dirks, K. T., & Ferrin, D. L. (2002). Trust in Leadership: Meta-Analytic Findings and Implications for Research and Practice. Journal of Applied Psychology, 87, 611-628.[CrossRef] [PubMed]
[15] Hagan, J., & Hans, V. P. (2017). Procedural Justice Theory and Public Policy: An Exchange. Annual Review of Law and Social Science, 13, 1-3.[CrossRef] 
[16] Johnson-George, C., & Swap, W. (1982). Measure of Specific Interpersonal Trust: Construction and Validation of a Scale to Assess Trust in a Specific Other. Journal of Personality and Social Psychology, 43, 1306-1317.[CrossRef] 
[17] Kwong, J., & Leung, K. (2002). A Moderator of the Interaction Effect of Procedural Justice and Outcome Favorability: Importance of the Relationship. Organizational Behavior and Human Decision Processes, 87, 278-299.[CrossRef] 
[18] Leung, K., Tong, K. K., & Lind, E. A. (2007). Realpolitik versus Fair Process: Moderating Effects of Group Identification on Acceptance of Political Decisions. Journal of Personality and Social Psychology, 92, 476-489.[CrossRef] [PubMed]
[19] Lin, X. W., Che, H. S., & Leung, K. (2009). The Role of Leader Morality in the Interaction Effect of Procedural Justice and Outcome Favorability. Journal of Applied Social Psychology, 39, 1536-1561.[CrossRef] 
[20] Lind, E. A. (1989). The Social Psychology of Procedural Justice. Contemporary Sociology—A Journal of Reviews, 18, 758-759.[CrossRef] 
[21] Lind, E. A. (2001). Fairness Heuristic Theory: Justice Judgments as Pivotal Cognitions in Organizational Relations. Advances in Organizational Justice, 14, 56-88.
[22] McAllister, D. J. (1995). Affect-Based and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations. Academy of Management Journal, 38, 24-59.[CrossRef] 
[23] Niesiobdzka, M., & Koodziej, S. (2020). The Fair Process Effect in Taxation: The Roles of Procedural Fairness, Outcome Favorability and Outcome Fairness in the Acceptance of Tax Authority Decisions. Current Psychology, 39, 246-253.[CrossRef] 
[24] Qin, X., Ren, R., Zhang, Z. X., & Johnson, R. E. (2015). Fairness Heuristics and Substitutability Effects: Inferring the Fairness of Outcomes, Procedures, and Interpersonal Treatment When Employees Lack Clear Information. Journal of Applied Psychology, 100, 749-766.[CrossRef] [PubMed]
[25] Rempel, J. K., Holmes, J. G., & Zanna, M. P. (1985). Trust in Close Relationships. Journal of Personality and Social Psychology, 49, 95-112.[CrossRef] 
[26] Rousseau, D. M., Sitkin, S. B., & Burt, R. S. (1998). Not So Different after All: A Cross-Discipline View of Trust. The Academy of Management Review, 23, 393-405.[CrossRef] 
[27] Schaubroeck, J., Lam, S., & Peng, A. C. (2011). Cognition-Based and Affect-Based Trust as Mediators of Leader Behavior Influences on Team Performance. Journal of Applied Psychology, 96, 863-871.[CrossRef] [PubMed]
[28] Science, D., Washington, U. O., Seattle, W., & California, U. O. (2002). Political Trust and Trustworthiness. Annual Review of Political Science, 43, 475-507.
[29] Thibaut, J. W., & Walker, L. (1975). Procedural Justice: A Psychological Analysis. Duke Law Journal, 1977, 1289-1296.